Sports Live Data Monitor/Content Moderator in Austin, TX (Onsite)

The sports content moderator is expected to use a wide range of internally and externally facing applications and tools. The moderator will monitor live sports data across a wide range of sports/leagues/teams to ensure accuracy, report and mitigate potential issues following documented workflows to ensure best-in-class customer experience.

Responsibilities:

- Monitoring Live Sports Data across a large range of sports, leagues, and teams to ensure accuracy across a variety of both live and static data and statistics

- Mitigate and Escalate potential issues captured and follow documented workflows in a fast-paced setting

- Follow documented workflows to ensure best-in-class customer experience

- Following recent transactions, games, and stats across a wide range of leagues

Requirements:

- Must be willing to work flexible hours and weekends onsite at the office located in Austin, TX. Live Sports can happen during early mornings, afternoons, and evenings, and are mainly on the weekends.

- Previous experience working within live data or statistics gathering is a plus

Qualifications:

- Available to work mornings, afternoons, nights, weekends, and game days, as assigned

- Passion for sports, sports data, and statistics with a deep understanding of all sports

- Ability to follow documented workflows and communicate with cross-functional partners

- Ability to monitor, track, and escalate live sports data

- Detail-oriented with the ability to handle repetitive tasks

- Native or near-native fluency in the English language

- Strong research skills

- Strong writing and grammar with previous experience in sports writing and editing

- Previous sports-related experience

Work Environment requirements:

- Must be able to be in a stationary position for extended periods of time

- Must be able to use a computer mouse for extended periods of time 

- Must be able to keyboard for extended periods of time

- Position may be exposed to content that could be construed as offensive, including but not limited to sexual, health related, racial or violent. 

- Will be exposed to a computer monitor/screen for extended periods of time

Position details: 

- Location: Onsite at the office in Austin, TX

- Rate: $27 per hour

- Contract: W2, eligible for benefits based on hours worked

- Schedule Availability: Full-time (40 hours per week).

- Duration: 12 months with possibility of extension