Nordic Speaking Banking Support Specialist - Athens (Remote in Greece)

At Patrique Mercier Recruitment PT, we take pride in connecting talented individuals with exciting opportunities in Greece. We are currently seeking a Nordic Speaking Banking Support Specialist to join our remote team based in Athens. This role is ideal for those who want to leverage their Nordic language skills in the banking sector while enjoying the flexibility of remote work. As a Banking Support Specialist, you will be providing exceptional support to Nordic-speaking customers, helping them navigate their banking needs effectively and efficiently. If you are ready to take your career to the next level in a dynamic and rewarding environment, we’d love to hear from you!

Responsibilities

• Deliver high-quality support to Nordic-speaking customers for a range of banking products and services.
• Manage account inquiries, transaction requests, and technical issues, ensuring a seamless experience.
• Handle customer interactions with promptness and professionalism, emphasizing customer satisfaction.
• Accurately document client communications and maintain thorough records in the system.
• Work collaboratively with internal banking teams to resolve more complex customer issues.
• Stay updated on banking regulations and company policies to provide the most accurate information.
• Nurture positive relationships with customers to encourage loyalty and long-term satisfaction.

• Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and English is mandatory.
• Prior experience in customer service or support roles, especially in a banking or financial setting, is preferred.
• Strong critical thinking and problem-solving skills, especially under pressure.
• Excellent communication skills with a focus on clarity and helpfulness in customer assistance.
• Familiarity with customer service software; experience with CRM platforms is an advantage.
• Commitment to delivering outstanding service and fostering positive customer relationships.
• Willingness to work flexible hours, including potential weekend or holiday shifts as needed.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....