Guest Experience Coordinator

Starting pay rate $15 / hour  - Use our Daily Pay benefit and get access to your pay as you need it.

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Are you energetic and can't sit still? Dancing, painting, hula-hooping – the fun never stops! You have the energy to keep up with guests of all ages. Creating memories is what you do best! To get the party started, apply with Westgate today! 

This individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.

As an Guest Experience Coordinator (Activities Coordinator), you will: 

• Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements, and seasonal opportunities.
• Plan, organize, and instruct specific classes, activities and events, including special events, holiday programs, competitions, mixers, and other group activities.
• Provide outstanding guest/owner service at all times including answering inquiries, providing information, and general problem solving.
• Maintain recreation inventory and order activity supplies within budgetary constraints.
• Assist and provide support to other departments when requested.
• Monitor pool and implement all safety rules and regulations.

• 6 months previous experience in activities/recreation, prefferably in hospitality setting.
• Must be able to stand for an extended period of time as 90-100% of the shift is standing.
• Make decisions based on your own judgment and company policy.
• Occasional carrying and lifting of items up to 50 pounds.
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.