Housekeeping Supervisor - job 1 of 2

Starting pay rate: $19 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just 0.5 mile from Colonial Williamsburg – allowing you the incredible opportunity to immerse yourself in American history while helping guests experience an amazing vacation getaway. In addition to providing easy access to Colonial Williamsburg, Westgate Historic Williamsburg Resort is located near Busch Gardens Williamsburg and Water Country USA.

Embrace your natural leadership abilities and excel in a role where you guide your team through daily challenges and triumphs. Don't miss this opportunity. Join us as a Housekeeping Supervisor and play a pivotal role in ensuring our guests experience unparalleled cleanliness and comfort during their stay. Apply now and take the first step towards a fulfilling future! 

To perform this job successfully, you must be able to carry out each essential function satisfactorily and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.

As the Housekeeping Supervisor, you will:

• Lead and inspire the housekeeping team, providing daily supervision and ensuring adherence to high service and productivity standards.
• Assigning tasks to staff and meticulously inspecting their work for accuracy, neatness, and compliance with policies and procedures.
• Communicating effectively with guests and employees, both verbally and in writing, addressing inquiries and providing clear guidance.
• Thoroughly inspecting and preparing units to guarantee they are spotless and ready for guest occupancy.
• Assisting in the training and professional development of both new and existing staff members.
• Reporting engineering issues promptly in accordance with established company procedures.
• Responding swiftly to guest requests and follow-ups, delivering exceptional customer service.
• Other duties assigned by leadership team.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• High School Diploma or general education degree (GED).
• Over 1 year of experience in a supervisory role within Housekeeping.
• Must be able to lift 50 lbs. and work in outdoor weather conditions.
• Must be proficient in speaking, reading, and writing English.
• Must have basic to intermediate computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook).
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.