Customer Support Representative - New York, full-time, on-site

Position: Customer Service Representative

Location: On site

Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $16 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!

Why Choose Whizz:

Competitive Salary: Earn between $16 - $20 per hour, based on your skills and experience.

Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

Salary Growth Potential: Show your commitment and watch your salary grow.

Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.

Referral Bonuses: Earn extra bonuses for bringing successful new hires to our team.

Responsibilities:

• Assist clients in selecting the perfect bicycle model based on their needs and preferences.
• Maintain meticulous documentation related to rental or sales transactions.
• Communicate effectively with clients in person, over the phone, and via email.
• Cultivate a positive and welcoming environment in the customer area.
• Perform additional tasks as assigned.

Requirements:

• Excellent oral and written communication skills.
• Ability to connect with various personalities.
• Proficiency in Microsoft Office and Google Sheets.
• Strong multitasking abilities.
• Availability on weekdays and weekends.

Perks and Benefits:

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective.

401(k) Retirement Plan: Invest in your future.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $16 - $20 per hour.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today.