Growth Manager

Role: Growth Manager

Community: New Business & Marketing

Type: Full-time, permanent

Location: London

Set up: Hybrid working, in the studio 3 days per week, 2 days remote per week

Before you apply: Check out these questions that may help you put together your application.

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Your community:

We’ve always been ambitious for the work and optimistic for the world, pushing what’s possible, exploring new ways of doing things and using our creativity to make a difference.  The Growth and Marketing Community work together so that the world knows who we are and what we do and to stimulate opportunities for the new business pipeline. 

Your role:

As our Growth Manager, you will manage our network and outreach to drive new business and strengthen Wolff Olins London’s profile as a thought leader in the industry in collaboration with our marketing team. You will also act as the backbone for pitch teams, providing them with valuable documents, research, and support while taking the lead on smaller pitches.

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You are responsible for:

• Reviewing and, where appropriate, responding to new business enquiries in a timely manner in consultation with the Executive Director, Growth
• Carrying out detailed research to effectively screen new clients/business opportunities.
• Collating and assembling creds decks, brand books, answers to RFP and other sales collateral for incoming enquiries, proactive new business opportunities and succeeding client meetings
• Helping to set up and review casting for pitches to form a balanced team relevant to new business enquiries/client requirements and manage the team throughout the pitching process
• Creating and tailoring case studies, ensuring they are easily accessible
• Communicating with internal teams to ensure they are fully informed of the client brief and any relevant background research
• Survey and researching the market to identify opportunities across all practice areas
• Manage and engage our network - keeping our database up-to-date, creating invite lists for events etc. With support from the Executive Director, Growth take the lead on smaller pitches

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Our focus on people and the world:

Wolff Olins believes in creating an environment where people can bring their whole selves to work. We are interested in our people having diverse points of view and different perspectives on the world. We set out to equip our people with the knowledge, confidence and tools to do the best work of their lives. Our purpose is to help our people create transformative brands that push businesses, people and the world forward.

You should: 

• Have previous business development or project management/client service experience within the creative industry
• Have a strong understanding of Brand
• Be flexible in how you work, taking a tailored approach to different client needs and team

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You should:

• Explore the facts- you like to get the bottom of the issue. You ask probing questions, understanding the logic behind arguments and seek solutions.
• Create Impact - in person or in writing; you should be persuasive and articulate. You clearly express your point of view. You enjoy presenting and are open in voicing your opinion and challenging others ideas.
• Show resilience - you are confident in your capabilities and remain calm when working under pressure or with senior stakeholders. You lean into resolving any team or client’s conflicts showing empathy but putting the work at the heart of what we do.
• Be conscientious- You are meticulous with your work, adhering to processes, and placing emphasis on meeting deadlines ensuring details are right.
• Deliver with intent- You are organised, enjoy making plans and have the ability to prioritise tasks. You flourish in a busy multi-tasking environment and place focus on honouring your commitment 

• Hybrid working setup (min in the studio 3 days a week)
• Flexibility on when you want to work - aiming to work 7.5 hours a day
• Laptop for the duration of your role (Mac or Windows)
• Company phone (Apple or Samsung)
• Annual expense allowance on tech equipment and home office set up
• Breakfast, snacks and fruit served daily in the studio + lunches served every Tuesday and Thursday
• Access to company tech i.e. 3D printer, hi-spec cameras
• & much more...!