Outbound Logistics Coordinator

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Operational Excellence & Compliance

• Ensure strict adherence to Standard Operating Procedures (SOPs) and corporate policies while maintaining alignment with customer-specific requirements.
• Continuously update and refine process-specific operating procedures (PSOPs) and work instructions to enhance operational efficiency and ensure best practices.
• Proactively identify process inefficiencies and recommend strategic improvements to optimize logistics performance.

Transportation Coordination & Execution

• Manage end-to-end coordination of FTL and LTL shipments, ensuring accurate and timely cargo bookings.
• Liaise with carriers to schedule warehouse appointments and confirm on-time cargo pickups.
• Monitor shipment progress, proactively resolving any deviations from planned schedules.
• Collaborate with internal and external stakeholders to ensure seamless execution of outbound logistics operations.

Issue Resolution & Risk Mitigation

• Identify, troubleshoot, and resolve transportation-related issues from booking to final delivery, minimizing disruptions to operations.
• Escalate complex challenges and implement corrective actions in collaboration with cross-functional teams.
• Develop risk mitigation strategies to enhance operational resilience and service reliability.

Stakeholder Engagement & Communication

• Maintain continuous communication with customers, carriers, and internal teams to facilitate efficient cargo movement.
• Build and strengthen relationships with key logistics partners to enhance service levels and business continuity.
• Provide proactive shipment updates and ensure stakeholders are well-informed of potential delays or operational changes.

Data Integrity & Documentation Management

• Ensure accuracy of logistics data entry.
• Maintain comprehensive records of shipments, customer requirements, and operational procedures for audit and compliance purposes.
• Generate and analyze reports, providing data-driven insights to support decision-making.

Performance Monitoring & Continuous Improvement

• Prepare and submit operational reports, including service failure analysis, claims management, and incident reporting.
• Recommend enhancements to logistics strategies based on market trends, performance data, and evolving business needs.

Financial & Settlement Oversight

• Collaborate with finance and procurement teams to reconcile carrier invoices and resolve discrepancies.

Additional Responsibilities

• Support cross-functional logistics initiatives and contribute to continuous process optimization.

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
• 1+ years of experience in logistics, transportation, or supply chain operations within a corporate environment (preferred).
• Strong understanding of FTL/LTL freight processes, carrier management, and transportation regulations.
• Proficiency in Microsoft Office Suite.
• Excellent analytical, organizational, and multitasking skills, with the ability to manage competing priorities.
• Strong problem-solving and decision-making abilities with a focus on operational efficiency.
• Effective communication and stakeholder management skills, ensuring seamless collaboration across teams.

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***