Warehouse Operation Supervisor

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Responsibilities:

• Plan daily workload for outbound operations team (Picking, Packing and Shipping)
• Communicate daily work plan to outbound team and shares daily objectives to reinforce individual associate goals
• Oversee daily operation of outbound operation team: Floor Lead, Picker, Loader, Final Checkers, General laborers to ensure proper planning, picking, loading, picking shipment, palletizing etc.
• Supervise preparation and completion of orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
• Arrange shipments by examining destination, route, rate, delivery time; dispatches to carriers
• Operate and maintain preventively warehouse vehicles and equipment, reporting damage to General Affairs
• Maintain oversight of actual hours spent on outbound activities
• Review associate time cards daily and clears all missed punches and time card exceptions
• Report to and communicate with Site/General Manager and client
• Communicate expected spikes in order volume to WH operations leadership team and recommends/requests additional temporary labor as required
• Train Floor Leads, Staff Leads, and Driver Leads
• Follow quality service standards and comply with procedures, rules and regulations; handle order processing and order fulfillment according to customer supply chain compliance policies
• Communicate daily objectives achieved to WH operations leadership via “end of day” report (headcount details (absences, call-ins), orders processed, orders shipped, number of orders backordered/total of next day numbers left to pick and shipment fails.
• Communicate inventory imbalances in primary bin locations to inventory control team for research and resolution
• Assist inventory control team with controlling “loose item” situations in outbound areas
• Coordinate with inbound, inventory control and returns teams to optimize labor utilization for the work day
• Maintain warehouse supply and report to Accounting Lead
• Use an RF gun with a high level of accuracy
• Identify damages and report shortages or quality deficiencies
• Coordinate loading and unloading of trailers as required
• Adhere to the client program and maintain a clean environment at all times
• Coordinate and expedite requests, time-specific pickups and deliveries and other special requests.
• Keep a clean and safe working environment and optimize space utilization
• Report any discrepancies to proper department(s)
• Demonstrate a commitment to process excellence and continuous improvement
• Manage additional tasks required by Site/General Manager and Client

• 2+ years of experience as Outbound Lead or similar warehouse supervisory position
• High School Diploma or GED Required
• Excellent knowledge of data analysis and forecasting methods
• Working knowledge of inventory management software (e.g. ERP)
• Ability to accurately track inventory and create reports
• Possess an analytical mind with strong math skills
• Excellent organizational and planning skills
• Outstanding communication and interpersonal abilities
• Reliable and trustworthy
• Ability to travel ~10% to other US warehouses
• Relevant qualifications (e.g. CPIM) are a plus

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***