Operations Coordinator

About Zero Homes 

At Zero Homes, our mission is to electrify the world’s homes for healthy and sustainable living. With residential buildings responsible for 20% of national climate emissions, there is an extraordinary opportunity to get homes off fossil fuels, help homeowners save money, and impact decarbonization at scale. Zero Homes is pioneering a frictionless, digital sales and install experience to accelerate the transition to an all-electric future with a category defining software product. We enable homeowners everywhere, with a commodity smartphone, to get high quality advice, actionable quotes, and affordable installations without a single home visit.

Our focus is to make electrifying homes accessible, affordable, and delightful. Join our team to help lead the charge and accelerate the energy transition.

About the Role & Your Impact

Zero Homes is hiring our first Operations Coordinator for our HQ location in Denver. In this critical role you will be responsible for core operations workstreams throughout our installation operations function and will touch nearly every part of our business. If you are looking for a high-impact role at a high-growth climate company, are hyper-organized and love bringing structure to your environment, or just love heat pumps, apply to join our team! This role reports to the head of Field Operations. Field Operations is responsible for delivering home electrification projects to customers from contracting through project completion across multiple partner programs across the US. Field Operations manages our national contractor network, job fulfillment, logistics, quality, and the customer experience throughout installation.

In this role, you will:

-Learn how to scale operations from the ground up at an evolving, hyper-growth company

-Interface directly with customers to fulfill electrification projects

-Help run an efficient operations pipeline through contractor management, permit and doc submittal, and whatever else is needed to complete projects efficiently with high quality

-Support business transformation projects and ongoing process improvement

What You Bring

-2-4+ years of experience in business operations, project management, field service, or any dynamic role in an operations context

-Strong organizational skills and extreme attention to detail

-Excellent communication abilities, ability to interface with customers

-Proficiency in CRM tools, Microsoft Office, G-Suite

-Familiarity with renewable energy products and services (Heat Pumps are a bonus!)

Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!