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Sr. Contingent Workforce Specialist - job 2 of 2

Zoox is looking to hire a Sr. Contingent Workforce Specialist to support the operations of our expanding contingent workforce program.  The ideal candidate will have good working knowledge of contingent workforce processes and best practices. This is a cross-functional role serving as the main point of contact for all operations related to the contingent workforce program partnering daily with finance, IT and procurement.  Client interactions include speaking with managers, contingent workers and supplier partners on a daily basis.


In this role, you will:
  • Be the dedicated CW Specialist and strategic partner for our scaling Fleet Operations department.
  • Strategic partner for our scaling Fleet Operations department supporting full lifecycle contractor management.
  • Ensure data is maintained in all tools and systems promptly and accurately.
  • Manage vendor engagement to ensure delivery and execution of contractor hiring and support.
  • Hold qualification calls between managers and supplier partners.
  • Manage the contractor recruitment process vetting resumes and ensuring only qualified candidates are submitted to managers; negotiate and extend offers.
  • Manage the on-boarding and off-boarding process.
  • On-going training and education to teams and managers on contingent workforce policies, guidelines and best practices.


Qualifications
  • 8+ years experience as an MSP program specialist or Account Manager supporting contract recruiting.
  • Experience supporting a light industrial or high volume contract recruiting environment preferred.
  • Strong understanding of contingent workforce guidelines and best practices as well as contingent workforce risk and compliance strategies.
  • Experience managing supplier partners and demonstrated negotiation skills.
  • In-depth knowledge and extensive operational use with a VMS; VMS admin user experience would be a plus.
  • Strong communication, interpersonal, and problem-solving skills.


Bonus Qualifications
  • Financial analysis experience.
  • Proficient with Google Sheets.


Location

This hybrid role entails working in the office three days per week in our Foster City office (HQ). 


Compensation

This is a contract-to-hire position, and employment for this position will be through a vendor contracted with Zoox. The pay range for this position is $65 to $70 per hour, and you will be eligible for a benefits package as offered by the vendor.


About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.


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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.


A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Average salary estimate

$140800 / YEARLY (est.)
min
max
$136000K
$145600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Contingent Workforce Specialist, Zoox

Zoox is excited to welcome a Sr. Contingent Workforce Specialist to our team in Foster City, CA! If you thrive in a dynamic, cross-functional environment and have a knack for managing contingent workforce processes, this role might be perfect for you. As the dedicated CW Specialist primarily supporting our scaling Fleet Operations department, you will take charge of full lifecycle contractor management, collaborating closely with finance, IT, and procurement teams to ensure smooth operations. Your day-to-day activities will involve engaging with managers, contingent workers, and supplier partners to ensure that our contractor programs run like a well-oiled machine. Not only will you manage vendor engagement and the recruitment process, but you'll also facilitate successful on-boarding and off-boarding procedures. You will maintain data accuracy across multiple systems and provide ongoing training to teams on best practices surrounding contingent workforce policies. With your impressive background in contract recruiting and vendor management, you’ll be the strategic partner our Fleet Operations department needs. So, if you’re ready to join a company at the forefront of autonomous vehicle technology and contribute to the future of mobility, consider applying to Zoox today!

Frequently Asked Questions (FAQs) for Sr. Contingent Workforce Specialist Role at Zoox
What responsibilities does the Sr. Contingent Workforce Specialist have at Zoox?

The Sr. Contingent Workforce Specialist at Zoox is responsible for managing the contractor recruitment process, data management across systems, vendor engagement, and facilitating training on contingent workforce policies. This role is crucial for supporting the Fleet Operations department’s full lifecycle contractor management.

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What qualifications are required for the Sr. Contingent Workforce Specialist position at Zoox?

To qualify for the Sr. Contingent Workforce Specialist role at Zoox, candidates should have over 8 years of experience in MSP program specialization or contract recruiting. Experience in managing supplier partners, strong negotiation skills, and knowledge of contingent workforce guidelines are also essential.

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What type of work environment can a Sr. Contingent Workforce Specialist expect at Zoox?

The Sr. Contingent Workforce Specialist position at Zoox operates in a hybrid environment, requiring in-office work three days a week in Foster City, CA. This setup allows for collaboration while also providing the flexibility that many professionals seek.

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How does the Sr. Contingent Workforce Specialist role fit into Zoox's goals?

The Sr. Contingent Workforce Specialist is integral to Zoox as it supports the company's ambitious goal of developing fully autonomous vehicle fleets. By effectively managing contingent workforce operations, this role helps ensure that Zoox can scale and execute its innovative projects.

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Are there opportunities for growth for the Sr. Contingent Workforce Specialist at Zoox?

Yes, the Sr. Contingent Workforce Specialist role at Zoox offers numerous opportunities for professional growth, as you will be working alongside a team of talented professionals in a cutting-edge field. This environment encourages learning and development, particularly in strategies related to contingent workforce management.

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Common Interview Questions for Sr. Contingent Workforce Specialist
Can you explain your experience with contingent workforce management?

When responding to this question, detail your specific responsibilities in managing contingent workforces in past roles. Highlight how your skills in vendor management and contract recruiting directly contributed to operational success.

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How do you prioritize tasks in a fast-paced environment?

Discuss your methods for prioritizing tasks, such as using project management tools or creating detailed schedules. Show that you understand the need to adapt to changing situations and that you can focus on what’s urgent while still maintaining quality.

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Describe a time when you had to negotiate with a supplier.

Provide an example where you successfully negotiated terms that benefited both the company and the supplier. Emphasize your negotiation strategies and the outcomes that were achieved as a result of your approach.

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What software or tools do you use for contingent workforce tracking?

Discuss any experience you have with VMS tools or other software platforms in managing workforce data. Speak to your proficiency in Google Sheets as well, emphasizing how your technical skills support your operational management.

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How would you handle a conflict between a manager and a contingent worker?

Explain your approach to conflict resolution, emphasizing communication, empathy, and effective problem-solving. Discuss how you would seek to understand the perspectives of both parties and work toward a collaborative solution.

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What strategies would you implement for efficient on-boarding processes?

Outline specific strategies to enhance the on-boarding experience for contingent workers, such as streamlined documentation processes or proactive communication methods. Highlight the importance of creating a welcoming environment.

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How do you ensure compliance with contingent workforce policies?

Demonstrate your understanding of compliance by discussing methods you’ve used in previous roles, such as regular training sessions and updates to policies in response to changing regulations.

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What metrics do you use to evaluate the success of a contingent workforce program?

Share key performance indicators (KPIs) you track, such as time-to-fill rates, retention rates, and contractor satisfaction scores. This will show your analytical skills and your commitment to continuous improvement.

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Can you give an example of training you provided to internal teams?

Provide an example where you successfully delivered training sessions on contingent workforce guidelines. Highlight your contribution to team knowledge and skills that align with Zoox's culture of learning.

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What excites you about working at Zoox?

Express your enthusiasm for Zoox's innovative approach to autonomous vehicles. Discuss how your personal values align with the company’s vision and how you want to contribute to its success.

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Zoox was founded to make personal transportation safer, cleaner, and more enjoyable—for everyone. To achieve that goal, the team created a whole new form of transportation. Zoox will provide mobility-as-a-service in dense urban environments.

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DATE POSTED
January 28, 2025

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