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Team Lead, L3 Vehicle Operations

Zoox has embarked on a highly ambitious journey to develop an autonomous mobility solution built from the ground up. As our Vehicle Operations team develops and scales, so does the challenge to understand operations data, ensure effective communication between development and operations, and inform key decisions to scale the organization successfully. 


In this role, you will lead the team of Zoox Vehicle Operators who operate our L3 test vehicles. As a Team Lead, you will lead a team of vehicle operators to ensure they understand and execute short-term and long-term targets. You will lead a team of field experts for tools, features, and functions related to Vehicle Operator workflows, coordinating and streamlining processes supporting Vehicle Operations at Zoox. Leaders at Zoox are hands-on with their team, working with & alongside them daily, leading by example to ensure all software and hardware tests are executed to Zoox’s high standards. You will also work closely with other leaders within the Vehicle Operations organization, assisting and interacting with multiple teams across the company, including Program management, strategy, vehicle engineering, and go-to-market teams. Our managers are disciplined team players who believe in doing everything it takes to accomplish the mission safely.


Shift: Tuesday - Saturday or Sunday - Thursday; 7:30am - 4:30pm


In this role, you will:
  • Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture.
  • Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval & schedule validation, and conduct written and oral performance feedback with direct reports at regular intervals.
  • Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zoox’s overall goals.
  • Become knowledge experts on Zoox’s proprietary software related to Vehicle Operations and motivate and mentor direct reports to execute and deliver to Zoox’s high standards.
  • Interact with contractors assigned to Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
  • Conduct testing ten or more hours every week with a priority on safety to ensure you stay up-to-date with the current state of Vehicle Operations.


Qualifications
  • 7+ years of professional work experience in a cross-functional operations and product-based environment
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Proven ability to problem solve and improve operational efficiency with a proactive mindset and resourcefulness
  • Strong written and verbal communication skills to coordinate with team members and management and explain technical issues
  • Excellent driving history 
  • Proactive mindset and resourcefulness


Bonus Qualifications
  • Bachelor's degree in business management or related field
  • 3+ years autonomous vehicle industry
  • 3+ years of operations experience
  • Working with cross-functional teams on go-to-market initiatives


There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $90,000 to $145,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling and positioning within a level are determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting represents the range of levels Zoox is considering for this position.

 

Zoox also offers a comprehensive package of benefits, including paid time off (e.g,. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

Average salary estimate

$117500 / YEARLY (est.)
min
max
$90000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Team Lead, L3 Vehicle Operations, Zoox

At Zoox, we’re on an exhilarating journey to create a groundbreaking autonomous mobility solution, and we need a dedicated Team Lead for our L3 Vehicle Operations in Austin, TX to help us bring this vision to life. In this pivotal role, you’ll lead our passionate team of Vehicle Operators who are at the forefront of testing our L3 vehicles. Working hands-on with your team, you will not only clarify and execute both short-term and long-term goals but also foster a culture anchored in safety and inclusion. Your daily interactions will emphasize open communication as you support your team’s operations. Managing administrative tasks such as timesheet approvals and performance feedback will be a big part of your responsibilities, ensuring that each team member feels supported and valued. Collaboration is key at Zoox—working closely with other Team Leads and program managers will help align your team's efforts with the overarching goals of the organization. With a proactive mindset, you'll navigate challenges, drive improvements in operational efficiency, and serve as a knowledge expert on our proprietary software. This role isn’t just about leadership; it’s about being in the field, conducting tests to remain current with Vehicle Operations, and guiding your team by example. If you’re excited about the future of autonomous vehicles and thrive in a dynamic, collaborative environment, this is the opportunity for you!

Frequently Asked Questions (FAQs) for Team Lead, L3 Vehicle Operations Role at Zoox
What are the responsibilities of a Team Lead, L3 Vehicle Operations at Zoox?

As a Team Lead, L3 Vehicle Operations at Zoox, you will oversee and support a dedicated team of Vehicle Operators, ensuring they meet both daily and strategic goals. Your primary responsibilities include day-to-day operational support, team management tasks such as timesheet approvals and performance assessments, and collaborating with other leaders in the organization. You will also become a subject matter expert on various tools related to Vehicle Operations and ensure that all testing and operational procedures align with Zoox’s high standards.

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What qualifications are required for the Team Lead, L3 Vehicle Operations position at Zoox?

To qualify for the Team Lead, L3 Vehicle Operations position at Zoox, candidates should possess over 7 years of professional experience in a cross-functional operations environment. Proven expertise in fostering teamwork, excellent communication skills, and a strong driving history are essential. A bachelor's degree in business management or a related field is preferred, alongside experience in the autonomous vehicle industry and operations.

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What can I expect from the work culture as a Team Lead, L3 Vehicle Operations at Zoox?

At Zoox, the work culture emphasizes safety, inclusivity, and teamwork. As a Team Lead, L3 Vehicle Operations, you will engage directly with your team and other departments, fostering a positive environment that encourages open dialogue and collaboration. Leadership is hands-on, aligning with our belief that leading by example is crucial to achieving our mission.

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What are the compensation and benefits for the Team Lead, L3 Vehicle Operations role at Zoox?

The compensation package for the Team Lead, L3 Vehicle Operations position at Zoox includes a competitive salary range from $90,000 to $145,000, accompanied by Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. Additionally, a comprehensive benefits package is offered, including health insurance, paid time off, long-term care insurance, and more.

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How does Zoox support employee growth for Team Leads in Vehicle Operations?

Zoox is committed to fostering employee growth, particularly for Team Leads in Vehicle Operations. You will receive ongoing training and mentoring opportunities, along with regular performance feedback. Additionally, your role will allow you to engage with cross-functional teams, enhancing your skill set and industry knowledge while contributing to innovative projects.

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Common Interview Questions for Team Lead, L3 Vehicle Operations
How do you handle safety concerns as a Team Lead in Vehicle Operations?

As a Team Lead, emphasizing safety is paramount. I prioritize creating a safety-centric environment by encouraging open communication where team members feel comfortable voicing concerns. Additionally, I ensure that all safety protocols are adhered to and provide regular training sessions to keep everyone informed about best practices.

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Can you describe your leadership style as a Team Lead, L3 Vehicle Operations?

My leadership style is hands-on and supportive. I believe in leading by example and actively engaging with my team. This involves being available to guide them during operations and fostering a culture of trust, where collaboration and mutual respect thrive.

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What experience do you have with vehicle operation software?

I have extensive experience with proprietary vehicle operation software and understand its functionalities deeply. I aim to train my team in leveraging these tools effectively to enhance operational efficiency and ensure testing adheres to our high standards at Zoox.

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How do you motivate your team to achieve their targets?

I believe in setting clear, attainable goals while promoting a collaborative environment. I regularly recognize and celebrate achievements, provide constructive feedback, and ensure each team member understands the impact of their contributions toward our overall mission.

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How do you approach problem-solving in a collaborative environment?

In a collaborative setting, I value diverse perspectives. When faced with a problem, I facilitate open discussions to brainstorm solutions. I encourage input from all team members and find that collective insight often leads to the best outcomes.

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What steps do you take to ensure effective communication within your team?

Effective communication begins with establishing clear channels and regular check-ins. I promote an open-door policy, utilize team meetings for updates, and ensure everyone has equal opportunities to express ideas. I emphasize transparency to build trust and clarity.

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How do you balance administrative tasks with operational demands?

Balancing administrative tasks with operational demands requires prioritization and effective time management. I allocate specific times for admin duties while keeping lines of communication open to address immediate operational concerns promptly.

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What experiences have you had with cross-functional team collaboration?

I have extensive experience collaborating with cross-functional teams, especially in project management and vehicle engineering. I believe that collaborating with diverse teams leads to innovative solutions, as each member brings unique insights that enhance our operations.

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How do you ensure high standards in vehicle testing?

I enforce high standards in vehicle testing by adhering strictly to established protocols and regularly reviewing testing outcomes. Continuous training helps ensure that my team understands the importance of quality and safety, leading to consistent performance.

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Why do you want to work as a Team Lead, L3 Vehicle Operations at Zoox?

I'm passionate about the future of autonomous vehicle technology and excited about the opportunity to work at Zoox, a company leading the way in innovation. I admire the culture of safety and collaboration here, and I see my leadership experience as a perfect fit to contribute to our shared mission.

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Zoox was founded to make personal transportation safer, cleaner, and more enjoyable—for everyone. To achieve that goal, the team created a whole new form of transportation. Zoox will provide mobility-as-a-service in dense urban environments.

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Full-time, on-site
DATE POSTED
January 28, 2025

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