Blackbaud CRM Developer

Overview: The BBCRM Developer provides software development and support for client projects and on internal initiatives. Typical client projects include building customizations for the fundraising software Blackbaud CRM, and integrations between donor engagement platforms. The BBCRM Developer may also contribute to product development initiatives, focused on supporting clients’ fundraising efforts.

• Develop software to meet project objectives requirements.
• Collaborate with clients and stakeholders to understand their business requirements and translate them into technical specifications for CRM and/or software solutions.
• Design and develop software applications using relevant programming languages.
• Write and maintain code that is clean, efficient, and well-documented.
• Conduct unit and integration testing to ensure that software applications meet functional and performance requirements.
• Identify and troubleshoot issues with software applications, and implementing fixes or workarounds as needed.
• Stay up to date with emerging trends and technologies in software development and provide recommendations to clients or stakeholders based on software updates.
• Provide ongoing support and maintenance for software applications, including bug fixes and feature enhancements.
• Intentionally cultivate a collaborative environment that encourages creative problem solving from all involved parties.
• Participate in our knowledge-sharing culture by contributing to internal documentation and best practices.
• Collaborate with other members of the development team to ensure that projects are completed on time and within budget.
• The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

• 3+ years of experience in software development and applications development involving integration principles and concepts.
• Strong MS SQL knowledge, including advanced ability to write SQL and T-SQL scripts, stored procedures and functions.
• Experience with writing or managing ETL scripts.
• Experience supporting/customizing vended software (preferably Blackbaud CRM).
• Experience with a variety of data sources and input/output formats (Blackbaud CRM, Blackbaud Data Warehouse).
• Facility with developing code to interact with REST and SOAP APIs.
• Experience orchestrating multiple processes to achieve functional objectives.
• Highly analytical, technically proficient, and able to learn new tools and software quickly.
• Comfortability managing multiple projects at a time with fast turnaround times.
• Excitement for finding creative solutions to complex technical problems.
• Ability to collaborate with colleagues for broader solutioning of client/project needs
• Passion for nonprofit and/or higher education work and a commitment to using technology for social good.
• Professional proficiency in written and spoken English sufficient to communicate with both technical and non-technical stakeholders and staff effectively and accurately through all levels of the agency.
• Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging.

• Bachelor's degree in Computer Science or related field.
• Working experience using Microsoft BI software (SSRS, SSIS, SSAS, Power BI).
• Experience working with large non-profit or higher education organizations, with knowledge of applicable fundraising and business processes.
• Working knowledge of JIRA or other task-management systems.

Salary range for this role is $90,000 to $110,000 per year, depending on experience.

Zuri Group is a safe, inclusive workplace for people of all backgrounds and walks of life. We encourage applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities. Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single bullet point – we suggest, please apply anyway. We value potential, curiosity, and willingness to learn, and we are committed to providing training and support to help our employees grow and develop their skills.