Clinical Operations Specialist

32Co is disruptive and innovative. Our vision is to help all clinicians deliver the latest innovations in healthcare and improve the standard of care for millions of people.

We’re an award-winning Health Technology product solving a multi-billion dollar problem. We’ve got backing from the people behind Revolut, City Mapper and Depop. As we expand operations across the UK and further afield, our mission is gaining momentum.

The Role

We are looking for a motivated, enthusiastic professional with a background in dental healthcare (likely a dentist) who is seeking a new challenge or career progression. As part of our Clinical Support Team, you’ll ensure our network of dentists has everything they need to deliver exceptional treatments. We need a proactive problem-solver with a dental background who can bring energy and expertise to our growing company.

What you'll do

Deliver an amazing case experience to dentists that work with 32Co, identify areas for improvement and opportunities to scale the dentist success function

Be involved in the dental clinical customer support - that means fielding questions and finding solutions

Work with orthodontic specialists in the development of case vignettes and the the clinical content engine

Coordinate with treatment planning software designers and orthodontists to help facilitate and expedite each case

Work closely with your counterparts across the business to deliver the best experience to our customers and performance to the business

What you'll need

3+ years of experience in healthcare (preferably in dental healthcare).

Strong communication skills with the ability to engage clinicians and stakeholders.

A passion for healthcare innovation and improving patient outcomes.

Willingness to thrive in the fast-paced, dynamic environment of a startup.

A proactive, problem-solving mindset with resilience and adaptability.

UK-based with the ability to commute to our London office.

🚀 Why Join Us?

Recently secured seed funding from top-tier VCs.

Founded by an ex-Oxbridge doctor and BCG consultant with a proven track record.

A high-caliber, ambitious team with a shared vision for impact.

Play a key role in shaping the company from an early stage, with opportunities for autonomy, creativity, and financial growth.

🎉 What You’ll Get

💰 Competitive salary based on experience.

🏖️ 20 days annual leave + bank holidays.

☕ Team perks, including snacks, socials, and a stocked office.

🎂 Birthday day off—because no one should work on their birthday!

🏡 Flexible working arrangements, splitting time between home and our vibrant London office.