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Facilities Manager

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role

Abridge is a rapidly growing company expanding its footprint across key U.S. markets. With offices in San Francisco, New York, Pittsburgh, and Chicago, we are looking for a proactive and highly organized Facilities Manager to oversee and optimize the physical environments of our office spaces. This role is pivotal in ensuring the smooth operation of our facilities, supporting a positive and productive work environment for employees, and maintaining a high standard of safety, cleanliness, and functionality across all locations.

What You’ll Do

  • Oversee facilities operations: Manage the physical operations of our San Francisco office and coordinate facilities management across new locations in Pittsburgh, Chicago, and New York. Ensure all offices are well-maintained, functional, and safe, handling maintenance requests, managing building systems (HVAC, lighting, plumbing), and ensuring offices are fully stocked with necessary supplies and equipment.

  • Lead office set-ups and space optimization: Lead the planning, setup, and optimization of office spaces to align with the company's growth and employee needs. This includes managing office moves, layout changes, furniture procurement as needed, and coordinating with vendors for new office builds or renovations. You’ll ensure all locations are conducive to a productive, collaborative environment.

  • Manage vendor relationships and budget: Cultivate and maintain strong vendor relationships, negotiate contracts, and oversee service level agreements (SLAs) for all facilities-related services. You will also develop and manage the facilities budget, tracking expenses for repairs, office supplies, and other related costs, while identifying opportunities for cost savings and process improvements.

  • Ensure compliance and safety standards: Develop and enforce health, safety, and environmental protocols in all office locations, ensuring compliance with OSHA and other local regulations. Regularly audit facilities for safety, coordinate emergency preparedness, and manage risk mitigation, while promoting sustainable practices and initiatives across all office spaces.

What You’ll Bring

  • 7+ years of experience in facilities management, property management, or a related field, with a background in managing multiple office locations

  • Familiarity with building systems, maintenance procedures, safety regulations, and environmental standards

  • Strong organizational and project management skills with the ability to prioritize tasks and meet deadlines

  • Excellent communication and interpersonal skills with the ability to interact with employees, vendors, and senior management

  • Ability to travel between office locations as needed, particularly to San Francisco and New York

Why Work at Abridge?

  • Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI!

  • Opportunity to work and grow with talented individuals and have ownership and impact at a high-growth startup.

  • Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays

  • Equity — For all salaried team members

  • Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from.

  • Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from.

  • Flexible Spending (FSA) & Health Savings (HSA) Accounts

  • Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc.

  • 401k Plan — Contribute pre-tax dollars toward retirement savings.

  • Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees

  • Flexible working hours — We care more about what you accomplish than what specific hours you’re working.

  • Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office.

  • Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment.

  • ...Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. 

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CEO of Abridge
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Shivdev Rao
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What You Should Know About Facilities Manager, Abridge

As the Facilities Manager at Abridge in sunny San Francisco, you'll be stepping into a role that’s crucial to our operations and culture. Abridge is a leader in transforming healthcare through AI, and your expertise will help us maintain the vibrant work environments that fuel our innovation. In this dynamic position, you’ll oversee all facilities operations, ensuring our office is not only functional but an inviting place to work for our talented team. Your responsibilities include managing maintenance requests, optimizing office layouts, and leading the charge on compliance with safety standards. You'll be the go-to person for setting up our spaces to meet growing employee needs and will manage relationships with vendors to ensure we get the best services within budget. Your role will also involve developing and enforcing health and safety protocols to guarantee our spaces are compliant and sustainable. With over 7 years of experience in facilities or property management, you’ll bring strong organizational skills and a problem-solving mindset, plus a knack for creating collaborative workspaces. At Abridge, you won't just be an employee; you'll be an essential part of our mission to bring understanding to healthcare conversations while enjoying benefits like flexible PTO, equity options, and a supportive team-oriented culture. Come join us and be part of something groundbreaking!

Frequently Asked Questions (FAQs) for Facilities Manager Role at Abridge
What are the key responsibilities of a Facilities Manager at Abridge?

The Facilities Manager at Abridge is responsible for overseeing the physical operations of the San Francisco office and coordinating facilities management across additional locations. This includes managing maintenance requests, optimizing office spaces, ensuring compliance with safety regulations, and cultivating vendor relationships. Essentially, you will ensure that all facilities are efficient and welcoming, enabling a productive work environment.

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What qualifications are required for the Facilities Manager position at Abridge?

To qualify for the Facilities Manager role at Abridge, candidates should have over 7 years of experience in facilities management or related fields. A solid understanding of building systems, safety regulations, and maintenance procedures is essential. Strong organizational, project management skills, and excellent communication abilities are crucial to effectively manage relationships with employees and vendors.

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How does Abridge ensure safety and compliance in their facilities management?

Abridge emphasizes a culture of safety within facilities management. The Facilities Manager will develop and enforce health, safety, and environmental protocols in compliance with OSHA and local regulations. Regular audits and emergency preparedness coordination are conducted to minimize risks, ensuring a safe workspace for all employees.

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What benefits can a Facilities Manager expect while working at Abridge?

Facilities Managers at Abridge enjoy a wide variety of benefits, including flexible/unlimited PTO, equity options, comprehensive medical, dental, and vision insurance, a generous learning and development budget, and a supportive work-life balance. Additionally, Abridge provides unique offerings like a home office setup reimbursement and extended paid parental leave.

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Is travel required for the Facilities Manager role at Abridge?

Yes, the Facilities Manager role at Abridge may require travel between locations, particularly between the San Francisco and New York offices. However, the extent of travel will depend on operational needs and ongoing projects.

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Common Interview Questions for Facilities Manager
Can you explain your experience managing multiple office locations as a Facilities Manager?

When addressing your experience managing multiple locations, focus on the strategies you've employed to ensure effective operations. Highlight your organizational skills, your approach to maintaining communication with different teams, and how you prioritize tasks to manage resources efficiently across all sites.

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How do you handle conflicts with vendors in facilities management?

Discuss the importance of establishing strong relationships with vendors while being prepared for conflicts. Provide examples where you've successfully negotiated contracts or addressed issues with service levels, emphasizing your communication skills and problem-solving approach.

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What steps do you take to ensure compliance with safety standards in office facilities?

Outline your process for ensuring compliance, such as staying updated with OSHA regulations and local laws. Mention how you conduct regular audits, provide staff training sessions, and encourage a safety-first culture in the workplace.

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Can you share a successful project you've led regarding office space optimization?

When discussing your project, describe the initial challenges, how you designed the layout considering team collaboration and productivity, and the positive outcomes achieved post-optimization. Quantifying results, such as improved employee satisfaction or enhanced workflow, will boost your response.

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How do you prioritize tasks when managing multiple facilities?

Explain how you assess urgency and impact when prioritizing tasks. You might talk about using project management tools, delegation, and regular communication with your team to ensure all facilities are well-cared for on a consistent basis.

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What experience do you have with budgeting in facilities management?

Discuss your involvement in developing and managing budgets for previous facilities roles. Explain how you track expenses against budgets, identify areas for potential savings, and make cost-effective decisions without sacrificing quality.

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How do you stay current with industry trends related to facilities management?

Describe your approach to professional development. This could include attending workshops, participating in industry forums, or networking with other facilities managers to share best practices and insights.

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What tools or software do you find essential in facilities management?

Mention specific tools you've used, such as maintenance management software, project management platforms, or inventory tracking systems. Explain how these tools have improved your efficiency in managing facilities.

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How would you promote sustainability in office facilities management?

Discuss initiatives you’ve implemented or plan to implement, such as energy-efficient systems, recycling programs, or sustainable sourcing practices when procuring office supplies. Highlight the importance of fostering a culture of sustainability within the facilities team.

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What motivates you as a Facilities Manager?

Your motivation may stem from creating environments that enable productivity and well-being. Share how seeing the difference your management makes in employees' everyday work lives inspires you to excel in this role.

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To encourage understanding and follow-through across every medical conversation.

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Full-time, on-site
DATE POSTED
January 27, 2025

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