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Office Manager

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role

Abridge is in the process of expanding its presence in key hubs like San Francisco and New York and is seeking an Office Manager who is passionate about creating an inspiring and supportive work environment. As  Office Manager, you will be central to ensuring our offices are not only functional but also designed to inspire innovation and creativity. Your responsibilities will include managing day-to-day operations and vendor relationships, while fostering an atmosphere where our team feels motivated, valued, and empowered to do their best work. Ideally, you are a highly organized professional with exceptional problem-solving skills and the ability to efficiently juggle multiple tasks. You thrive on making a meaningful impact and enhancing the workplace experience, bringing a proactive approach to fostering an environment where team members can excel.

What You’ll Do

  • Office Management: Oversee setup, maintenance, repair, and improvement of our offices, manage space utilization, ensure cleanliness and safety, and coordinate with vendors for routine and emergency repair. Be the face of our New York office, serving as a liaison between Abridge, its visitors, and its vendors, ensuring a supportive, friendly, and helpful employee experience. 

  • Administrative and Operational Support: Manage office supplies and inventory, coordinate scheduling and events, assist with onboarding and HR compliance, support various operational projects, and handle financial transactions and record-keeping.

  • Vendor and Compliance Oversight: Build and maintain relationships with vendors, manage contracts and performance, and ensure high standards of service and compliance.

What You’ll Bring

  • 2-4 years of experience in office management and operations

  • Strong organizational and problem-solving skills

  • Excellent communication and interpersonal abilities

  • Proficiency in Google Workspace 

  • Knowledge of best practices in office management

  • Ability to multitask and prioritize in a fast-paced environment

  • Willingness to be onsite at our New York  office a minimum of 4 days per week

Why Work at Abridge?

  • Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI!

  • Opportunity to work and grow with talented individuals and have ownership and impact at a high-growth startup.

  • Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays

  • Equity — For all salaried team members

  • Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from.

  • Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from.

  • Flexible Spending (FSA) & Health Savings (HSA) Accounts

  • Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc.

  • 401k Plan — Contribute pre-tax dollars toward retirement savings.

  • Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees

  • Flexible working hours — We care more about what you accomplish than what specific hours you’re working.

  • Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office.

  • Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment.

  • ...Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. 

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CEO of Abridge
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Shivdev Rao
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What You Should Know About Office Manager, Abridge

If you're looking to make a significant impact in a vibrant and growing company, consider joining Abridge as an Office Manager in New York City! Founded in 2018, Abridge is revolutionizing the healthcare sector with our AI-powered platform that enhances medical conversations and improves clinical documentation. As the Office Manager, you’ll play a pivotal role in ensuring our workspace is not just functional but also a source of inspiration for our talented team. Your responsibilities will range from managing daily operations and vendor relationships to creating an environment where creativity and collaboration can thrive. You’ll be the friendly face of our New York office, managing everything from office supplies to vendor compliance, and your exceptional organizational and problem-solving skills will shine as you juggle various tasks. We’re looking for someone who is proactive and dedicated to fostering a motivated workplace, where every team member feels valued and empowered. With Abridge, you will be part of a mission-driven organization, working alongside a diverse team of professionals, from MDs to AI scientists. You’ll be encouraged to grow and have a real impact while enjoying fantastic benefits, including flexible/ unlimited PTO, 100% medical insurance coverage, and a learning and development budget. So, if you're ready to help shape the future of healthcare while thriving in a fun and innovative environment, we’d love to meet you!

Frequently Asked Questions (FAQs) for Office Manager Role at Abridge
What are the primary responsibilities of an Office Manager at Abridge?

As an Office Manager at Abridge, you will oversee the day-to-day operations of our New York office, ensuring that it runs smoothly and efficiently. Your role includes managing office supplies, coordinating vendor relationships, maintaining a clean and safe environment, and being the go-to person for administrative and operational support. You will also assist with onboarding and compliance, making your role essential to fostering a supportive workplace.

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What qualifications are needed for the Office Manager role at Abridge?

To be considered for the Office Manager position at Abridge, candidates should have 2-4 years of experience in office management and operations. Strong organizational skills, excellent communication abilities, and proficiency in Google Workspace are essential. Additionally, candidates should be comfortable multitasking in a fast-paced environment and possess a proactive attitude towards improving our workplace experience.

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What does Abridge offer in terms of benefits for the Office Manager position?

Abridge provides an attractive benefits package for the Office Manager role, including flexible and unlimited PTO, comprehensive medical coverage (100% for employees, 75% for dependents), a learning and development budget of $3,000 per year, a home office reimbursement, paid parental leave, and a 401k plan, among others. These benefits reflect our commitment to nurturing a healthy work-life balance and investing in our team members' growth.

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How does the Office Manager at Abridge contribute to workplace culture?

The Office Manager plays a crucial role in shaping workplace culture at Abridge. By managing the office environment, fostering relationships with team members, and promoting organizational efficiency, the Office Manager helps create a space where employees feel valued and motivated. This supportive atmosphere allows creativity and innovation to flourish, which is essential for our mission-driven focus on transforming healthcare.

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Why should I consider working at Abridge as an Office Manager?

Joining Abridge as an Office Manager means becoming part of a groundbreaking company dedicated to improving healthcare through AI. You'll have the opportunity to work with a talented and diverse team, influence organizational culture, and contribute to meaningful projects that enhance patient-clinician interactions. Abridge not only values innovation but also prioritizes employee well-being, making it a fantastic place to grow your career.

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Common Interview Questions for Office Manager
Can you describe your previous experience in office management?

Be ready to detail your hands-on experience in office management, including specific tasks you handled, the challenges you faced, and how you overcame them. Tailor your examples to reflect skills that are relevant to Abridge, such as organization, vendor management, or creating an inspiring work environment.

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How do you prioritize tasks in a busy office environment?

Explain your approach to prioritization, perhaps using tools like to-do lists or project management software. Share an example from your past that demonstrates your ability to effectively handle competing deadlines and the strategies you used to stay organized and focused amidst the chaos.

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What strategies do you use to manage vendor relationships?

Discuss your methods for establishing and maintaining positive vendor relationships, highlighting effective communication and reliability from your side. Mention any negotiation experiences, and how you track vendor performance to ensure service quality aligns with company standards.

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How would you create a positive workplace atmosphere?

Share specific practices that help build a positive workplace culture, such as team-building activities, open communication channels, or regular feedback sessions. Emphasize the importance of fostering collaboration and ensuring that all team members feel valued and motivated.

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How proficient are you with Google Workspace and other office management tools?

Be honest about your experience with Google Workspace (Docs, Sheets, Drive, etc.). Provide examples of how you have utilized these tools in previous roles to enhance productivity, such as organizing documents or scheduling events effectively.

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Describe a time when you resolved a problem in the office.

Bring up a specific issue that arose and detail the steps you took to resolve it. Focus on your problem-solving skills, collaboration with other team members, and what the outcome was. This will showcase your ability to handle challenges proactively.

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How do you handle conflicts among team members?

Discuss your conflict resolution techniques, which can include active listening, mediation, and fostering open discussions. Provide an example of a conflict you've managed successfully and how your approach strengthened team dynamics.

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What do you think is essential for effective office operations?

Explain key components you believe are critical for seamless office operations, such as clear communication, good organization, and adaptability to change. Link these elements back to your perspective on enhancing employee satisfaction and productivity.

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How would you assist with onboarding new employees?

Outline your strategy for welcoming new team members, such as preparing the office space, ensuring all necessary equipment is ready, and helping them navigate the initial paperwork. Highlight the importance of creating a supportive onboarding experience to set a positive tone.

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Why do you want to work at Abridge?

Articulate your reasons for wanting to join Abridge, particularly your alignment with the company’s mission and your enthusiasm for contributing to a workplace that prioritizes innovation and healthcare improvement. Share your passion for supporting team members and helping them succeed.

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Full-time, on-site
DATE POSTED
January 28, 2025

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