People & Culture Manager

We are looking for a People and Culture Manager to join our team at The Hoxton, Downtown LA. We are an ambitious company in need of someone who will take on the crucial role of supporting the team members of our dynamic property. The role is be based within the property and works directly with the General Manager and the Head of People and Culture.

The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.  

What you’ll do….

• Help position The Hoxton as an employer of choice
• Maintain a close relationship with each individual member of the team to maintain a consistently high level of engagement
• Champion The Hoxton’s values and behaviors to ensure they permeate all areas of the business
• Work with managers to resolve any team issues and concerns promptly
• Oversee the administration of the People department, including recruitment & onboarding, benefits communication and management, training, and recognition programs
• Ensure the managers of each department maintain compliance with applicable laws and practices 
• Exercise strong judgment in evaluating situations and recommending solutions relating to our team
• Partner with the Finance team to ensure accurate and timely processing of all information regarding pay, benefits, and department expenses
• Use feedback from team surveys, and your own observations of the team to create, coordinate and lead training initiatives.
• Develop a program of ongoing team events

 What we’re looking for…

• You have at least two years’ experience in a People role, preferably in a hotel or restaurant group
• You are bilingual in English and Spanish and able to communicate effectively in both languages. 
• You execute. You get things done
• You are scarily organized
• You have a keen eye for detail and love to share your notes and feedback
• You know how to hold people accountable – but make people feel good at the same time
• You’re a great communicator – both verbally and written – and a great listener
• You know the ins and outs of local, state and federal labor laws
• You have experience with payroll & benefits
• You love people and want to scout, hire and train the best team out there for the Hox
• You can keep a secret. You exercise discretion when handling team issues
• You are humble. There are no egos, and no drama
• Ability to take ownership of issues, solve problems and make effective decisions
• Ability to learn quickly and adapt to The Hoxton’s unique culture

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.  
• Competitive salary.  
• 22 days of paid time off and holidays plus a comprehensive insurance benefits package.  
• Food on us during your shift.  
• Enjoy a free night at The Hoxton when you first start with us.  
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.   
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.  
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!  
• The chance to challenge the norm and work in an environment that is both creative and rewarding.  
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.  
• Excellent discounts across The Hoxton and the global Ennismore family.  

Salary Range: $76,000-$85,000 per year.

More about us….

The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces.

The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.