Workforce Intake/Outreach Specialist

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

The Intake/Outreach Specialist is responsible for managing initial client interactions and facilitating access to our services. This role ensures efficient service delivery and effective connection of clients to the appropriate resources, fostering strong community ties and promoting our services through various outreach initiatives.

Key Responsibilities:
•    Talent Attraction: Utilize various channels to proactively attract entry-level talent and front-line workers, including job fairs, social media, and partnerships with educational institutions.
•    Professional Development Support: Provide ongoing support to new hires, facilitating orientations, training programs, and mentorship opportunities to foster their professional growth.
•    Integration into Workforce: Ensure a smooth transition for new staff into UMMC, helping them understand their roles, the organization's values, and how they contribute to our mission.
•    Collaboration with Departments: Work closely with department leaders to identify staffing needs and strategically align recruitment efforts to meet these needs, enhancing operational efficiency and patient care.
•    Retention Initiatives: Implement strategies to encourage job satisfaction and long-term engagement among entry-level and front-line staff.
•    Performance Monitoring: Evaluate the performance and development of new hires, providing constructive feedback and additional support to promote success within the organization.
•    Administrative Duties and Data Entry: Manage administrative tasks related to internal and external enrollment processes, maintaining accurate documentation and compliance through efficient data entry.
•    Community Engagement: Foster relationships with community groups and educational institutions to promote healthcare career opportunities at UMMC, increasing our outreach and impact in the community.

What We Need From You:
Required:
•    Bachelor's degree from an accredited institution.
•    Proficient in data management and communication.
•    Excellent interpersonal skills.
Preferred:
•    Master's degree in Business, Human Services, Social Work, or a related field.
•    Experience in healthcare or social services.
•    Bilingual abilities.
 

Why Join Us:
As an Intake/Outreach Specialist at UMMC, you will be instrumental in shaping the future of healthcare by supporting the next generation of healthcare professionals. This role offers a unique opportunity to contribute to a mission-driven organization that values innovation, compassion, and excellence. Join us in significantly impacting the healthcare community and the lives of those we serve.

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: 18.57-25.99

Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide