Director, Partner Success & Education

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) with customers worldwide. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us.
Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities.  Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future.
We recognize that no business succeeds alone, and that’s why Acumatica is more than a product—it’s a thriving community of partners, customers, and creators committed to delivering technology that enables tomorrow’s leading companies to innovate, collaborate, and grow on their terms.  We’re a community working to continuously seek out better ways to work and to build the future of business, together.
Acumatica is owned by EQT Partners, one of the world’s leading investment companies.
Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.
To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Are you passionate about empowering partner ecosystems, driving innovation, and leveraging AI to transform how businesses grow?

Acumatica is looking for a dynamic and visionary Director of Partner Success & Education to redefine the way we enable, train, and support our partners across the globe.

As the Director of Partner Success & Education, you will spearhead innovative, AI-enhanced strategies to train, educate, and certify our partners, enabling them to excel across the entire business value chain—from marketing to customer success.

This is a people-manager role reporting to the VP, Global Education, and is a critical part of Acumatica’s Global Sales & Partner Strategy organization.

Key Responsibilities:

Transformative Partner Enablement:

• Develop and execute AI-powered enablement programs that scale globally, revolutionizing partner training and support.
• Equip partners to excel in key areas: customer segmentation, marketing, presales, sales efficiency, post-sale implementation, and long-term customer success.
• Design cutting-edge, scalable education programs, leveraging advanced modalities to create impactful learning experiences.
• Define KPIs that track how partner enablement directly impacts the key strategic metrics of the company.

Driving Partner Success:

• Build deep, trusted relationships with partners, aligning their success with Acumatica’s growth targets.
• Craft comprehensive enablement strategies tailored to specific product verticals and market demands.
• Empower partner executives, sales teams, and support staff to drive exponential business growth.
• Help drive strategic business transformation that enables partners to move their business model from consulting services to SaaS-based, recurring software sales.

AI & Innovation Leadership:

• Integrate artificial intelligence into enablement initiatives to enhance efficiency, personalization, and scalability.
• Create new ways to enable our partners, including scalable enablement assets, with different enablement modalities that personalize training and are tailored to specific personas.
• Stay at the forefront of industry trends, continuously refining partner enablement programs to remain ahead of the curve.
• Drive a culture of innovation, ensuring the partner education function evolves with the needs of the market.
• Collaborate across the Education team, leverage innovative training initiatives, help our team members grow into new skills and with exciting projects, and leverage existing assets.  

Operational Excellence:

• Collaborate with cross-functional teams to design and deliver impactful training materials, playbooks, and certifications.
• Monitor the success of enablement programs through data analysis, leveraging insights to refine strategies.
• Regularly present progress and achievements to senior leadership and stakeholders.
• Create a data-driven approach to measure how we set up our partners for success.

• Experience: 15+ years in sales enablement, channel management, education and training leadership roles, with a proven ability to scale programs globally.
• Leadership: A visionary mindset and a history of leading high-performing teams and fostering growth.
• Innovation: Expertise in AI and technology-driven enablement solutions.
• Communication: Exceptional interpersonal and presentation skills to engage partners and influence internal teams.
• Strategy: A strong grasp of SaaS, ERP, and partner ecosystems, with a data-driven approach to decision-making.
• Education: Bachelor’s degree in business, marketing, or a related field (MBA preferred).

Who You Are:

• A collaborative leader who thrives on building relationships and achieving shared success.
• An expert in developing global enablement programs that empower partners to achieve extraordinary results.

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. 

For this role, the salary range is $175,000-$200,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements.
At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.