Head of QA - FinTech

As the Head of Quality Assurance at Advantage FSE, you will lead and scale our QA organization, building high-performing teams while ensuring the delivery of top-quality applications and products. You will drive QA strategy, foster innovation in quality processes, and strengthen client relationships through excellence in delivery. This role offers the opportunity to shape and grow our quality engineering practice from the ground up.

What will you be doing?

• Develop and implement comprehensive QA strategies, including the establishment of automated testing frameworks and governance structures that align with organizational quality standards.
• Build, mentor, and scale high-performing QA teams, fostering both manual and automation testing capabilities while creating a culture of excellence and continuous improvement.
• Drive crisis management and resolution strategies across complex projects, ensuring maintained client satisfaction and timely delivery of solutions.
• Establish and nurture client relationships in the Quality Engineering space, acting as a trusted advisor and technical expert to drive successful outcomes.
• Lead the design and implementation of test automation processes, focusing on UI, API, and Security testing while establishing best practices that reduce testing cycle times.
• Collaborate with cross-functional teams to define, measure, and maintain quality metrics.
• Manage the preparation, execution, and review of test plans, scripts, and cases.
• Ensure comprehensive defect documentation, effective reporting, and resolution through close collaboration with development teams.
• Support clients during acceptance testing phases and provide expertise to achieve successful deployments.
• Maintain up-to-date documentation, including user manuals, product release notes, and training material.
• Identify areas of improvement and implement processes to enhance the quality of solutions delivered to clients.
• Stay updated on industry trends and best practices in software quality assurance.

• A visionary leader with extensive experience in quality assurance, passionate about delivering excellence.
• A strategic thinker who can translate business needs into actionable QA strategies.
• A customer-focused professional with exceptional problem-solving and analytical skills.
• A mentor and coach who inspires and enables their team to thrive.
• A strong organizer capable of prioritizing tasks, meeting deadlines, and managing multiple projects.
• A team player who can collaborate effectively with stakeholders and build consensus while constructively challenging assumptions.
• Willingness and availability to travel internationally to oversee challenging projects in various countries.

What do your qualifications look like?

• Bachelor’s degree in IT or related studies; a Master’s degree is highly desirable.
• Minimum of 7–10 years of experience in quality assurance, including 3+ years leading and scaling QA teams.
• Strong understanding of software development lifecycles, testing methodologies, and tools.
• Demonstrated success in establishing and implementing test automation frameworks and processes.
• Proven track record of crisis management and successful project delivery in complex environments.
• Exceptional command of Greek and English (at least C1 level); additional languages are a strong asset.
• Proven experience managing and delivering QA processes in a fast-paced, Agile environment.

Join Our #AFSETeam!

As a member of our #AFSETeam, you'll embody our values every day, fostering a culture of teamwork, a passion for quality & excellence, client focus, and innovation. Within a truly human-centered environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Rewards & Recognition

• Competitive Remuneration: Receive a competitive salary package based on your seniority and contributions.
• Employee Referral Bonus: Be rewarded for bringing great talent into the company.

Employee Well-Being & Perks

• Private Health & Life Insurance: Comprehensive coverage from Day 1.
• Well-Being Support: Access to an onsite occupational doctor and regular well-being activities.
• Modern Facilities: Our comfortable offices in southern Attica offer free coffee, beverages, and convenient access for those using public transportation as well as those commuting with a private vehicle.
• Gift Vouchers: Celebrate major life milestones with gift vouchers.
• Corporate Equipment: Receive a corporate laptop and the necessary equipment to perform your job efficiently.

Career Growth & Development

• Continuous Learning: Access an array of learning opportunities, including trainings, conferences, certifications, and an up-to-date technical eLibrary.
• Mentorship & Career Coaching: Work with innovative FinTech specialists who are eager to guide and mentor you throughout your career.
• Career Development: Develop your career with fantastic opportunities across a diverse client portfolio, both locally and internationally.
• Growth Opportunities: Work on impactful, international projects that will help you step up in your career.

Work-Life Balance

• Hybrid Work Model: Enjoy a balance between remote work and in-person collaboration in our modern offices.
• Well-being activities to help you recharge.

Inclusive Team Culture

• Open Environment: A culture that values your ideas and encourages open expression.
• Multicultural Teams: Embrace diversity and promote inclusion in our vibrant, multicultural workforce.
• Team-Building Events: Participate in regular social, fun, and athletic events that foster camaraderie and friendships within the team.
• Community Involvement: Engage in our corporate social responsibility (CSR) initiatives to support local communities through volunteering activities.

Our Selection Process

• Once you apply, our recruitment team will carefully review your application. If your skills and experience align with our requirements, you will be invited to meet our Talent Acquisition team. This initial conversation will give you the opportunity to learn more about our company and the role while allowing us to get to know you better.
• If there is a strong fit, you can expect to go through an additional 2–3 interviews, including at least one on-site meeting. As part of the process, you will also complete an assignment designed to provide insight into the nature of the work.
• If we mutually identify a strong match, and you decide to join us, our People & Culture team will guide you through a seamless onboarding experience to help you integrate into the company successfully.

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At Advantage FSE, we are dedicated to fostering a diverse and inclusive workplace where everyone is valued and respected. We are proud to be an equal opportunity employer, and we do not discriminate based on race, color, creed, pregnancy, religion, gender, national origin, age, disability, marital status, or any other legally protected status.

We are committed to providing reasonable accommodations for employees with disabilities to ensure equal access to opportunities. Additionally, we have a zero-tolerance policy for harassment of any kind based on protected status.

This commitment to diversity, equity, and inclusion extends to all aspects of our organization, including recruitment, hiring, training, promotion, compensation, benefits, transfer opportunities, and social & recreational programs.

Join us at Advantage FSE, where your unique talents and perspectives are embraced, and where together, we create a more inclusive and equitable future for all.