Employee Experience Manager

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.    

Our values, which reflect our view on what’s important and what’s right, include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.    

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. 

AlertMedia is seeking a passionate Employee Experience Manager to champion our mission of fostering an inclusive, engaging, and high-performing workplace. As an individual contributor reporting to the Manager, Talent Acquisition & Culture, you will lead and implement innovative programs that enhance the employee experience, ensuring every team member feels supported, valued, and empowered. You will also lead our DEI&B initiatives, driving meaningful progress in creating a culture that celebrates diverse perspectives and backgrounds. By collaborating across teams and leveraging feedback, you will build strategies that attract, retain, and nurture a diverse workforce while aligning with our core values.  

Who you are:    
You are a passionate advocate for creating an inclusive and engaging workplace experiences that supports employees at every stage of their journey. With a deep understanding of Diversity, Equity, Inclusion, and Belonging (DEIB) best practices, you excel at turning strategies into measurable outcomes. As a strong communicator and collaborator, you have a natural ability to engage stakeholders across the organization, to ensure alignment and shared purpose. You thrive in ambiguity and leverage data-driven insights to identify opportunities, measure progress, and continually improve employee engagement. Empathetic and approachable, you are committed to building trust and authenticity within teams, ensuring every individual feels valued and empowered to succeed. 

What you get to every day:    

• Design and implement DEIB strategies and programs to enhance the overall employee experience to reflect company values 
• Lead the development of philanthropy and volunteer programs to foster employee engagement and impact through community partnerships
• Drive employee engagement strategies across various channels (pulse surveys, employee feedback, listening tours, etc.) that improve retention, satisfaction, and productivity
• Support the development and leadership of Employee Resource Groups (ERGs) and communities to empower employees to connect, grow, and contribute with each other
• Lead the DEIB Committee and partner with them on the execution of the DEIB strategy and programs  
• Develop an internal communications strategy and create and publish engaging content across various channels, including email newsletters, slack, program updates, and more
• Own ESG (Environmental, Social, & Governance) strategy and board reporting, ensuring alignment with sustainability goals and regulatory requirements
• Manage University Relations efforts to attract and develop early career talent by building strong partnerships with local universities and coordinating campus recruitment, internships, and mentorship programs  
• Collaborate and partner with broader People team (L&D, Talent Acquisition, HR) to implement best practices for attracting and retaining a diverse workforce
• Assess impact of programs and effectively track and measure progress; provide updates to various audiences including the leadership and various key stakeholders
• Serve as a culture ambassador, ensuring initiatives reflect our mission and values
• Manage budget and resources for employee experience and culture programs 

What you bring to the role:    

• 3-5 years of experience leading Employee Experience and Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives; HR related experience a plus
• Proven ability to design and implement programs that fosters a culture of belonging and drives engagement
• Strong expertise in aligning employee engagement and DEIB strategies with organizational goals
• Demonstrated experience working cross-functionally and collaborating with diverse teams  
• Solid understanding of best practices in employee engagement, organizational development, and DEIB
• Experience building and managing university relations programs to support talent pipelines and enhance employer branding
• Excellent project management skills with the ability to execute initiatives effectively
• Strong communication and analytical skills to measure impact and drive meaningful change
• This is an in office, hybrid position (2-3 days a week) in our downtown Austin, Texas headquarters  

Why you’ll love working at AlertMedia:  

• Competitive base salary + Company-wide bonus program 
• Generous and flexible time and parental leave policies  
• Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!  
• 401K with a generous company match
• Amazing rewards and incentives – we love celebrating each other!  
• Commitment to community service with opportunities to give back   
• A Best Places to Work company 8 years in a row and numerous other awards  
• Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails  
• Ongoing career development opportunities with our Learning and Development team 

About AlertMedia:  

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, In-N-Out, and Walmart—in more than 130 countries.   

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.    

Come join us in our mission to save lives and minimize loss through effective communication.   

AlertMedia does not currently sponsor applicants for work visas.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/