Employee Engagement Manager - job 2 of 2

The Employee Engagement Manager at Manychat is responsible for planning, organizing, and executing major company-wide internal events. This includes events like Manychat birthdays and seasonal holidays, ensuring they align with the company's culture. Additionally, the role involves collaborating with the Brand Design team, driving participation in office activities, overseeing employee swag production, and supporting diversity and inclusion initiatives, all while collecting feedback for continuous improvement.

To apply for the Employee Engagement Manager position at Manychat, candidates should ideally have 2-3 years of relevant experience in event management. Strong project management and organizational skills are crucial, along with a creative mindset and attention to detail. Excellent communication abilities and the capacity to thrive in a fast-paced environment are also important. Fluency in English is mandatory, and knowledge of Spanish is a pleasant bonus!

The Employee Engagement Manager will handle various events at Manychat, including large-scale company-wide internal events like birthday celebrations and seasonal gatherings. They will also plan smaller team-building and engagement activities, support diversity and inclusion initiatives, and work alongside the Brand Design team for event branding and merchandising swag, ensuring a consistent and memorable experience for all employees.

Manychat supports the Employee Engagement Manager through a professional development budget, allowing them to attend relevant conferences and training programs. The company also offers a flexible benefits package to customize perks and comprehensive health insurance for employees and their families. With a hybrid work model, the engagement manager can balance remote work and in-office collaboration, optimizing their work-life balance while excelling in their role.

Essential skills for the Employee Engagement Manager at Manychat include strong project management and organizational skills, creativity, and an eye for branding details. Excellent communication and collaboration abilities are key to successfully working with cross-functional teams and driving employee participation. Additionally, the capacity to adapt to a fast-paced environment and manage multiple priorities while analyzing feedback for continuous improvement will make a candidate stand out in this role.

When answering this question, highlight specific events you've successfully organized, detailing your role, the challenges faced, and how you overcome them. Emphasize your project management skills and your ability to collaborate with stakeholders to ensure every aspect of the event was aligned with the organization’s values.

To answer this, describe your approach to creating interactive and inclusive events that appeal to diverse employee interests. Share examples of how you gather feedback pre- and post-events to gauge engagement levels and ensure future events improve upon the responses received.

Discuss the methods you employ for fostering team collaboration, such as using project management tools, regular check-ins, and open communication channels. Provide examples of how these strategies have positively impacted previous team projects or events you’ve managed.

When discussing challenges, illustrate your problem-solving skills with a concrete example of an unexpected situation during an event and how you swiftly addressed it. Mention your ability to stay calm under pressure and how proactive planning helps mitigate risks.

Talk about the various metrics you consider, such as attendance rates, feedback scores from surveys, and social media engagement rates. Highlight how these metrics help you assess the impact of the event and inform future planning to enhance employee experiences.

In your response, provide a specific scenario where you effectively managed multiple events, outlining how you prioritized tasks based on deadlines and event importance. Discuss the tools or techniques you utilized to stay organized and ensure all events were executed successfully.

Explain how you research and align your event planning with Manychat's values and culture. Share examples of how past events reflected the organization’s ethos and contributed to a positive workplace environment.

Provide details about your experience managing event budgets, discussing how you've allocated funds, monitored expenses, and made decisions to ensure high-quality events without exceeding budget limits. Mention any specific tools or software you use for budgeting.

Discuss the importance of feedback in your process and share the techniques you use to encourage honest responses, such as anonymous surveys or open feedback sessions. Highlight how you analyze and incorporate this feedback to improve future events.

In your answer, convey your passion for employee engagement and how it impacts organizational success. Explain what excites you about the Manychat brand and culture, and how you envision contributing to enhancing employee experiences through your role.