HR Generalist

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and positively impact our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.  

IT Concepts, Inc. (ITC) is seeking an HR Generalist to join our growing HR team! The Human Resources (HR) Generalist will help run the department's daily functions, including employee relations, performance management, benefits, and enforcing company policies and practices.

Responsibilities:

• Main HR point of contact for all HR-related questions and concerns; monitor and promptly respond to HR email and phone line inquiries.
• Answers questions from employees and managers regarding People Ops processes, policy guidance, and interpretation.
• Provide excellent customer service support to internal and external customers; establish and maintain strong collaborative relationships with management and all employees.
• Administers and delivers new hire onboarding and employee recognition programs.
• Assists HR Partners as needed on employee relations issues, including disciplinary meetings, terminations, and investigations. 
• Respond to employee general benefits inquiries, including enrollments, plan changes, and contribution amounts.
• Reconciles benefit invoices and administers leave requests.
• Review and complete system background checks and employee eligibility verifications.
• Partners with Payroll to complete payroll audits, payroll codes, and required communications.
• Administers and implements ITC’s performance management platform.
• Analyzes trends and metrics to develop solutions, programs, and policies.
• Ensures compliance with evolving federal, state, and local employment laws and regulations.
• Advises people partners on compliance concerns/issues in internal client organizations and acts as compliance point of contact for audits and reporting.
• Performs other duties as assigned.

Location: Hybrid in Vienna, VA

• Excellent verbal and written communication skills.
• Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Proficient with Microsoft Office Suite, including a strong understanding of Excel spreadsheets, formulas, and reporting.
• Proficient with HRIS technology (preferably UKG/UltiPro) and the ability to quickly learn new HR systems and technology.
• Excellent organizational and time management skills.
• Ability to stay organized and manage competing priorities in a fast-paced environment while maintaining attention to detail.
• Solutions-oriented and proactive with a baseline understanding of when to escalate concerns.
• Service-oriented mindset with a willingness to support all areas of human resources.

Preferred:

• A bachelor’s degree in human resources, business administration, or a related field is required.
• 3-5 years of human resource generalist experience required.
• SHRM-CP and/or PHR certification preferred.
• Prior experience with Government Contracting is preferred.
• UKG/UltiPro experience is preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times. 
• Must be able to access and navigate each department at the organization’s facilities.

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts who pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer a competitive benefits package that includes paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. 

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or engage in other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes a commitment to continuous professional development. 

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We appreciate your commitment to building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, ITC has established an affirmative action plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to be considered for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.  

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