Operations Agent

Summary

This position will develop competency to provide operational support and compliance of all aspects of the company with the day-to-day operations of the station. Must be able to effectively communicate all airline business to internal and external departments inclusive of Customer Service, Ground Operations, Dispatch, Maintenance Control, Fuel contractors, Flight Operations and In-Flight. Operations Agents will track and file fuel slips

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:  High School Diploma/GED

Certification:  Yes

Certification Details:  

Customer Service Agent qualified

Years of Experience:  

Minimum one (1) year of Customer Service experience.

Valid/Unexpired Passport Book: No

Valid/Unexpired Driver's License: Yes

•At least 18 years of age.

•Able to attend and successfully complete required training.

•Well developed planning and organizational skills.

Preferred Requirements

•Airline industry experience preferred.

Job Duties

•Customer Service/Ground Operations support, responsible for monitoring the daily operation of the airport environment

•Multi-task, making decisions and assuming responsibility to ensure operational services are delivered

•Communicate with all arriving and departing flights

•Communicate with Supervisors, Customer Service and Ground Operations agents

•As a liaison, coordinate airline vendors and fuel contract functions

•Utilize office equipment i.e., copier and fax machines

•Regularly update Flight Information Display (FID) monitors as required

•Complete flight paperwork and radio log for each flight

•Complete fuel audit log daily and send to appropriate personnel

•Ensure accuracy and completion of Flight Following information

•Track and file paperwork daily

•Effective communication skills, both verbal and written

•Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues

•Other duties as assigned

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs

Closing from Stations/Customer Service / Ramp Agents - All locations

Full Time Benefits:

Profit Sharing

Medical/Dental/Vision/Life/ Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid vacation, holidays, and sick time

Part Time Benefits:

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time