WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers.
RESPONSIBILITIES
Sales & Service Leader
Business Leader
People Leader
Business Partner
QUALIFICATIONS:
The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
JUST SOME OF THE PERKS
The Company’s Lead base pay ranges from $20.00 - $23.00/ hour in Charlotte, NC. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.
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At Alo Yoga, we're all about mindful movement, and that’s why we’re excited to find our next Sales & Service Lead at Southpark Mall in Charlotte, NC! This role is not just a job; it’s a chance to genuinely elevate our guests' experiences. As a Sales & Service Lead, you will take charge on the sales floor, ensuring that every guest feels connected and educated about our products. Your leadership skills will shine as you assess team performance, provide constructive feedback, and create an inviting environment that keeps customers coming back. You'll also be analyzing sales reports to strategize and tackle any challenges while highlighting growth opportunities. Your partnership with our Operations & Visual Manager will ensure that everything from budgets to inventory is in tip-top shape. Plus, being a People Leader means you'll motivate your team, oversee daily operations, and help cultivate new talent. With a focus on collaboration, you'll work with various departments to execute our company initiatives and training programs effectively. If you have 2+ years in a client-centric sales environment, excellent communication skills, and a passion for fitness and well-being, we want you on our team. We offer competitive pay, flexible hours, and many perks, including generous employee discounts and free yoga classes! Join us at Alo Yoga and help us bring mindful movement to life!
Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...
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