Customer Support Assistant - job 1 of 17

About Us

Property Soar is a leading real estate and property management company committed to delivering exceptional services to clients and partners. We specialize in organizing industry events, networking opportunities, and corporate gatherings that connect professionals and foster business growth. Our team values professionalism, creativity, and efficiency in every project we undertake.

Job Description

We are seeking a dedicated Customer Support Assistant to join our team in Pittsburgh, PA. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing high-quality support to ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and attention to detail.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person interactions.
• Assist clients with property-related questions, appointments, and documentation.
• Maintain accurate customer records and update databases as needed.
• Work closely with internal teams to resolve client concerns effectively.
• Provide administrative support, including scheduling and data entry.
• Ensure a high level of customer satisfaction through professional communication.
• Follow company guidelines and procedures to address customer needs.

Required Skills & Qualifications

• Strong verbal and written communication skills.
• Ability to handle customer concerns with patience and professionalism.
• Attention to detail and strong organizational skills.
• Proficiency in Microsoft Office and CRM software.
• Ability to multitask and work in a fast-paced environment.
• Previous experience in customer support or a related field is preferred.

Benefits

• Competitive salary based on experience.
• Growth opportunities within the company.
• Comprehensive training and development programs.
• Supportive and collaborative work environment.

If you are a motivated individual with a passion for customer service, we encourage you to apply today.