Data Entry Customer Service

About Us

Sphirea Plus is dedicated to providing exceptional customer service and efficient data management solutions. We value accuracy, professionalism, and a commitment to excellence. Our team works in a dynamic environment where attention to detail and customer satisfaction are our top priorities.

Job Description

We are seeking a Data Entry Customer Service professional to join our team. This role involves handling data entry tasks while providing excellent customer service support. The ideal candidate should be detail-oriented, organized, and able to manage customer interactions effectively.

Responsibilities

• Enter, update, and maintain accurate customer data in company systems
• Respond to customer inquiries via phone and email professionally and efficiently
• Verify data for accuracy and completeness before processing
• Assist customers with account-related questions and document their concerns
• Maintain confidentiality of customer information and company records
• Collaborate with other departments to ensure smooth workflow and data integrity
• Follow company policies and procedures for data handling and customer interactions

Skills & Qualifications

• Strong attention to detail and accuracy in data entry
• Excellent verbal and written communication skills
• Ability to handle multiple tasks and work in a fast-paced environment
• Proficiency in Microsoft Office (Excel, Word, Outlook) and data management software
• Strong problem-solving skills and ability to provide solutions to customer inquiries
• Previous experience in data entry, customer service, or administrative support is preferred

Benefits

• Competitive salary within the range of $55,000 - $63,000 per year
• Growth opportunities within the company
• Supportive and professional work environment
• Ongoing training and career development