Front Desk Agent - job 1 of 3

About Us

Property Soar is a fast-growing real estate investment and property development firm based in New Orleans, LA. We specialize in revitalizing residential and commercial spaces across the city, bringing value to communities and long-term growth for our partners. At Property Soar, we believe that strong communication is the foundation of successful collaboration, and we’re committed to building a team that shares our passion for impact, innovation, and growth.

Job Description

We are looking for a reliable and customer-focused Front Desk Agent to join our hospitality team. This role is essential in ensuring a smooth check-in/check-out experience for our guests and maintaining a welcoming atmosphere at the front desk.

Responsibilities

• Greet and check in guests in a friendly and efficient manner

• Manage reservations, cancellations, and room assignments

• Answer incoming calls and respond to guest inquiries

• Maintain a clean and organized front desk area

• Handle guest complaints or concerns with professionalism

• Coordinate with housekeeping and maintenance teams when necessary

• Ensure accurate billing and payment processing

• Monitor guest satisfaction and follow up on feedback

Qualifications

• High school diploma or equivalent required

• Prior experience in a front desk, receptionist, or customer service role preferred

• Strong communication and interpersonal skills

• Excellent organizational and multitasking abilities

• Proficient with basic computer systems and hotel management software

• Availability to work flexible shifts, including weekends and holidays

• Professional appearance and demeanor

Benefits

• Competitive salary based on experience

• Opportunities for career growth and advancement

• On-the-job training and skill development

• Supportive team environment

• Paid time off and additional company perks