Front Desk Representative - job 1 of 2

At Reboot Staff, we’re all about igniting fresh ideas and revamping the way brands communicate with the world! Whether it’s crafting captivating marketing campaigns or driving public relations strategies that shine, we bring energy, passion, and a whole lot of fun to everything we do.

Company: Reboot Staff
Location: Raleigh, NC, USA
Salary: $17.50 - $22.00  per hour (commensurate with experience)
Benefits: Comprehensive benefits package including health insurance, retirement plans, paid time off, and professional development opportunities.

About the Role

Reboot Staff is seeking a welcoming and organized Front Desk Representative to serve as the face of our Raleigh office. This role is responsible for managing front desk operations, assisting visitors, and providing general administrative support to ensure the office runs smoothly.

Key Responsibilities

• Reception Duties: Greet and assist visitors, clients, and staff members with professionalism and courtesy.
• Phone Management: Answer, screen, and route incoming calls promptly and accurately.
• Scheduling: Coordinate appointments, meetings, and conference room bookings.
• Administrative Support: Handle clerical tasks, such as filing, data entry, and maintaining office supplies inventory.
• Mail Handling: Sort, distribute, and prepare outgoing mail and packages.
• Visitor Management: Ensure visitor logs and security procedures are followed.

Qualifications

• High school diploma or equivalent;.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and organizational skills.
• Friendly and professional demeanor with excellent customer service skills.
• Ability to multitask and maintain a calm, composed attitude in a fast-paced environment.

Benefits:

• Comprehensive health benefits package
• Paid vacation and holidays
• Opportunities for career growth and advancement
• Employee assistance program (EAP)
• Positive and supportive team environment