Receptionist (Part Time)

Join the Animal Humane Society as a Receptionist and be the welcoming face for our visitors, volunteers, and staff! You'll provide exceptional customer service, manage inquiries, and ensure smooth front desk operations. If you're passionate about people and enjoy a dynamic work environment, apply now and make a difference! 🐾

Pay: $16-18/hour

Benefits:  

• Paid Time Off (accrual based on # of hours worked each pay period)
• 4 floating holidays (# of days is per year based on start date) 
• 401K Retirement Plan

Schedule: Part Time

• 24 hours/week

• Mondays 8:00AM-4:00PM
• Tuesdays - Fridays 8:00AM-12:00PM

Location: On-site, Golden Valley, MN

Application Requirements: Please include current resume

Essential Functions:

Key Responsibilities:

• Greet and assist visitors with a warm and professional demeanor.
• Answer and direct phone calls, take messages, and relay information accurately.
• Provide general information about services and upcoming events.
• Assist with managing and distributing incoming mail and packages.
• Maintain a clean and organized reception area.
• Support staff and volunteers as needed to ensure smooth operations.
• Print and post daily calendars for meeting rooms in Golden Valley.

Communication and Culture:

• Communicate in a positive and professional manner with customers, employees, and volunteers.
• Promote a culture of diversity, equity, and inclusion to make AHS a more welcoming environment for all.

Technology:

• Monitor AHS email and other messaging software.
• Maintain postage machine as needed.

Other duties as assigned.

Additional Information:

Schedule and Attendance:

• Regular, predictable attendance, punctuality, and availability to work during operational hours.
• Attend and participate in regular team meetings, all-staff meetings, and one-on-one meetings with direct leader.
• May be required to attend occasional off-site meetings and events.

Work Environment:

• Primarily office/desk based.
• Adjacent animal shelter areas may be humid, noisy, or odorous.

Qualifications:

Experience:

• Prior customer service or receptionist experience preferred.
• Previous experience especially in an animal welfare or nonprofit setting preferred.

Skills:

• Excellent communication and interpersonal skills with the ability to engage with diverse populations.
• Proficient with computers and software, specifically a working knowledge of Microsoft products, and ability to learn new systems.
• Ability to handle sensitive situations and maintain confidentiality.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Physical Demands:

• Ability to lift and carry up to 10 pounds as needed.
• Occasional bending, reaching, and walking.
• Prolonged standing or sitting at a desk.

Emotional Demands:

• Must be comfortable with the emotional aspect of work in an animal shelter environment, including the use of humane euthanasia.

Transportation:

• Reliable transportation required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities, and activities may change at any time with or without notice.

About AHS:

Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota. 

As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere. 

Why Work Here:

• Make a difference in the lives of animals and people  
• Join a team of coworkers who love animals as much as you do  
• Work-life balance  
• Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes   
• Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee ­paid supplemental life, accidental death & dismemberment and long term disability insurance.  
• Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability  
• Support for student loans: we are a Public Service Loan Forgiveness qualified employer 
• Mental health and counseling support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per issue per year  
• 401k for part-time and full-time staff  
• Nine paid holidays for full-time staff  
• Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date)  
• Paid time off for part time and full time staff (amount is based on hours worked and FTE status)  
• Paid parent leave for full-time staff  

Our Organizational Commitment to Diversity, Equity and Inclusion: 

As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide. 

At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.