Senior Product Manager [São Paulo]

Arena is a startup created in Silicon Valley with a mission to build communities for creators, publishers and brands with the power of AI. Companies using Arena include Disney, Reuters, Fox, Red Bull and NFL. We have +2,000 customers in 150 countries and with +50M users having conversations on Arena per month and engaging with our Agent AI.

Sometimes you're stuck in a job that doesn't make sense. Managing tasks and infinite backlogs, not talking to customers and miles away from making product decisions. If you love a good challenge, you're a curious product guy who experiments with AI and AI agents every day, and you want to be a part of one of the fastest-growing AI startups in Silicon Valley — then Arena is the company you're looking for.

What you will be doing:

• As a senior product manager, you will be responsible for supporting customers, defining your product's vision, strategy, and roadmap execution, and launching those products in the market with AI features. 
• You will run the end-to-end product lifecycle of Arena initiatives you are responsible for.
• Create, communicate, and execute the roadmap and strategy to achieve the goals
• Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed.
• Own and manage the product backlog and prioritize product enhancements, partner, and customer requests by using sound judgment and decisive tradeoffs.
• Develop competitive expertise to assist in outbound product positioning and inform internal development priorities.
• Collaborate with Engineering, Design, and Marketing teams to deliver an amazing product and an exceptional user experience.

Must-Have Experience:

• 6+ years of product experience, preferably in a SaaS platform software
• BS or MS in Computer Science, Engineering, or equivalent education.
• Knowledge of LLM, Generative AI technologies, RAG applications and agents.
• Experience in fast-paced start-up environments

Nice-to-Have Experience:

• Prior software engineering experience or experience in developer-facing roles
• Experience with real-time communication products
• Industry experience and familiarity with AI, UI design, APIs, general programming languages and concepts, including web and mobile application architectures and components, and network effect concepts.
• Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation.
• Depth of experience leading business-critical product initiatives. You can take big ideas and turn them into a roadmap of features and research with minimal guidance.
• Tireless eye for detail and demonstrated an obsession with building great user experiences
• Advanced English (both written and spoken) and feel comfortable talking to native English speakers on a daily basis

Example Projects You’ll Be Working on:

• Release AI features to improve engagement and conversion from visitors to sign-ups.
• Measure success for features such as WordPress plugins and Google Chrome
• Create features similar to Reddit, Discord, and Whatsapp for any website.
• Create onboarding flows for new sign-ups on our dashboard.
• Get feedback from the Customer Success Team and prioritize Sprints based on urgencies.

We also have some sweet perks like:

🔥 Be a part of the team in Silicon Valley and join a global team

💪 A team of exceptional engineers leading the cutting-edge AI Agents.

💶 Competitive salary package & benefits

⛱️ 5 weeks of paid time-off

📖 Learning and Development budget

🚀 Key moment to join Arena in terms of growth and opportunities

💻 Ability to put your stamp on real-world AI applications that serve millions of users.

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 Multiple nationalities: cosmopolite & multi-cultural mindset

💆‍♀️ Our people matter, work-life balance is important at Arena

About Arena:

Arena is a Series A company backed by top-tier investors such as CRV, Redpoint and Craft Ventures. Arena offers a unique work environment and the chance to collaborate with diverse teammates across multiple countries, with a culture of ownership (autonomy, growth, and specially high performance).