Ecommerce Assistant Manager

Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, retail, experiences, and clubs.  

Position Summary

The Ecommerce Assistant Manager is responsible for supporting online sales growth while working with Sr. Ecommerce Manager to optimize customer experiences across digital platforms. This position is responsible for updating product content across all Aspen One ecommerce channels, supporting product launches for each business unit (BU). This role helps to execute ecommerce strategy, collaborating with cross-functional team and BU teams. This position reports to the Sr. Manager of Ecommerce.

The budgeted salary range for this position is $58,656- $73,320. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. 

Job Posting Deadline 

Applications for this position will be accepted until January 6, 2025. 

Essential Job Functions

• Maintain and update product listings and content on ecommerce platforms.
• Assists with product content updates on all product and website pages across the Aspen One portfolio.
• Manage ecommerce search engine optimization (SEO) strategy across all BUs.
• Working in collaboration with digital product and User Experience (UX) teams, maintain and elevate look, feel and design of ecommerce sites, prioritizing improvements to UX and guest journey based on analytics and data.
• Execute on cross-sell/upsell strategy for both individual and across BUs.
• Works with website and ecommerce development vendor and digital product team to manage and groom maintenance backlog and implement new components and features to improve the user experience.
• Collaborate with internal teams, including BU stakeholders and Product Administration to understand product requirements and information.
• Optimize priority content and tools to reduce frictions for our guests including trip planning tools, leveraging heat maps and site analytics.
• Work closely with Digital Marketing managers to ensure products are aligned with website strategy.
• Aligns with content team to enforce adherence to content strategy across ecommerce sites, including brand guidelines.
• Works with creative teams to coordinate photo and video asset needs for product pages on websites and ecommerce.
• Adjusts product positioning or assets based on analytics and product performance.
• Troubleshoots, resolves, or escalates digital issues for both brand and ecommerce sites.
• Writes, edits, and proofs product content as needed. Ecommerce copy writing a plus.
• Works closely with email teams to ensure product information is accurate and correct.
• Other duties as assigned

Education & Experience Requirements

• Bachelor's Degree with preferred emphasis in digital marketing and/or IT
• 2-5 years of experience with digital marketing or ecommerce merchandising in a related field.
• 2+ years of experience interfacing with technology & product teams 

Knowledge Skills & Abilities

• Proficient understanding of digital technologies
• Proficient knowledge of content management systems and tools and how they interface with websites and digital technology
• Proficient knowledge with Sitecore End user/Digital Marketing Suite and/or Shopify
• Proficient knowledge of digital strategy with regards to ecommerce, SEO, online conversion, strategic enhancements, personalization, usability testing, and next generation digital solutions
• Experience managing multiple large and complex projects from initial planning stages through conception, design, execution, delivery, and ongoing support
• Experience with mobile web presentation theory and responsive design methodologies, user testing, and mobile e-commerce a plus
• Experience working with Google Analytics and reporting
• Ability to work collaboratively & effectively with cross-functional leaders and their teams
• Excellent interpersonal skills with a proven ability to collaborate with a team
• Excellent verbal and written communication skills

Work Environment and Physical Demands

• Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements  
• No adverse or hazardous conditions 
• Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance  

Job Benefits 

This position is classified as a regular full-time position eligible for the following benefits: 

Enrollment dates differ across the various programs.   

• Health, Dental and Vision Insurance Programs 
• Flexible Spending Account Programs 
• Life Insurance Programs 
• Paid Time Off Programs 
• Paid Leave Programs 
• 401(k) Savings Plan 
• Employee Ski Pass and Dependent Ski Passes  
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster