Employee Housing Administrative Assistant

Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, retail, experiences, and clubs.   Aspen One leverages its influence across all its business units to advance climate action, community engagement, and racial justice. For more information on Aspen One, visit www.aspen.com.

Summary
The Employee Housing Administrative Assistant provides support to managers and employees, assisting in daily office needs and general administrative activities of the housing office. This position reports to the Housing Operations Manager.

The wage range for this position is $24.50 - $26.00 per hour. Actual pay will be dependent on budget and experience.

Job Posting Deadline
Applications for this position will be accepted until January 26, 2025.

Essential Job Functions
•    Greet, assist and direct guests at office reception area
•    Answer phone calls and respond to housing emails
•    Handle administrative and clerical tasks for housing leases and entering information into lease software
•    Coordinate move-in and move-out appointments with tenants and conduct walkthroughs with tenants 
•    Conduct routine unit inspections and support seasonal turnover activities twice per year with maintenance needs and cleaning schedule
•    Organize and maintain file and key system, and file correspondence and other records in a timely matter
•    Handle the collection, deposit, and processing of rent payments
•    Facilitate the refund processing of security deposits back to tenants
•    Make copies of correspondence or other printed materials
•    Prepare outgoing mail and correspondence, including e-mail and faxes
•    Order and maintain supplies, and arrange for equipment maintenance
•    Other duties as assigned

Education & Experience
•    High School Diploma or GED required
•    Minimum one year of experience in a clerical/administrative support position

Knowledge, Skills & Abilities
•    Proficient knowledge in Microsoft Word, Excel and PowerPoint
•    Proficient knowledge using a property management software; or the keen ability to learn one
•    Proficient in English language both verbal and written
•    Preferred knowledge of other languages, specifically Spanish
•    Excellent customer service skills
•    Excellent oral and written communication and organization skills
•    Ability to cross collaborate with cross-functional teams, including maintenance, finance, and operations to ensure proper seasonal housing turnover execution
•    Ability to handle confidential information
•    Ability to be on a computer and phone a majority of the workday
•    Ability to solve complex situations and scenarios
•    Strong interpersonal skills and possession of a full understanding of professional business ethics with team and tenants
•    Ability to work well under deadline pressure and to quickly adapt to constant change

Work Environment and Physical Demands  
Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements. No adverse or hazardous conditions. Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance.  

Benefits 
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster