Assistive Technology and Accommodations Specialist

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community.  In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply. 

Summary of Position

In collaboration with the Director and Disability Specialists, the Assistive Technology & Accommodations Specialist develops the strategic vision and oversees the implementation of accommodations for students with disabilities as well as supervises student employees within the department. They manage all aspects of assistive technology, alternative format textbooks and course materials, testing accommodations, and note taking. This position also works closely with the CLASS/Disability Resources Director to develop, implement and evaluate systems and processes that support the provision of accommodations. They are a subject matter expert and partner with campus stakeholders to consult on accessible web and information technology. 

Primary Responsibilities

• Conduct Assistive Technology assessments with students and partner with them to implement, install, train, and follow up on recommendations.
• Facilitate and manage the production and evaluation of alternative format textbooks and course materials; receive requests; convert materials, work to ensure students receive materials in a timely manner; collaborate with bookstore and faculty.
• Facilitate and supervise provision of testing accommodations for students; schedule tests including proctors and assistive technology; proctor as necessary.
• Hire, train, and supervise student workers including test proctors, note takers, lab and office assistants; maintain work-study budget.
• Research, preview, evaluate, and purchase Assistive Technology.
• Budget oversight responsibilities for some restricted and/or endowed funds.
• Provide Web Accessibility guidance and consultation across campus.

Additional Responsibilities

• Maintain, track usage, upgrade, and replace Assistive technology resources as necessary. 
• Monitor accommodation implementation systems and update as necessary.
• All other duties as apparent or assigned by supervisor(s).

Work Environment and Physical Demands

• Typical work environment is an office. Sedentary work for long periods of time.
• Regular computer and phone use.

Minimum Qualifications

• Bachelor’s Degree in special education, communications, computer science, psychology, rehabilitation, or a related field.
• Minimum of three (3) years of related professional experience with at least two (2) years working with Assistive Technology.

Knowledge, Skills, Abilities

• Expertise in Assistive Technology and accommodations for students with cognitive, physical and/or psychological disabilities in a post-secondary setting.
• Working knowledge of Section 508, and web accessibility including: Web Content Accessibility Guidelines (WCAG), general guidelines and principles, inclusive design of websites, and electronic and information technology.
• Good knowledge of ADA/504 requirements as they pertain to accommodations for students and the use of assistive technology.
• Good knowledge of databases and student record keeping systems.
• Ability to deliver high-quality customer service.
• Ability to collaborate effectively with students, staff, and faculty.
• Excellent communication skills, including effective listening, verbal, and written skills.
• Ability to hire, direct, and supervise student workers. 
• Ability to coach, mentor, and train others, both 1-1 and in small groups.
• Ability to work effectively and collaboratively in a diverse work environment.
• Ability to be attentive to details, be accurate, be precise.
• Ability to lead/teach, work in a team environment and work independently.
• Ability to reason/analyze, maintain confidentiality and demonstrate patience, understanding.
• Ability to show initiative, organize workflow, manage projects and handle frequent interruptions.

Application Instructions:

All applicants must attach the following for consideration: 

• Resume (required)
• Cover Letter (required)

The compensation range is $48,000 - $58,000 per year, DOQ.

Benefits at Augsburg

Augsburg University offers a competitive and comprehensive total rewards program including: 

• Medical, dental and vision coverage
• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
• Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US
• Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire
• Employer-paid STD, LTD and life insurance
• Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.  

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law. 

If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email: [email protected].