Senior Systems and Stewardship Specialist

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community.  In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply. 

Summary of Position

The Senior Systems and Stewardship Specialist plays a vital role in advancing Augsburg University’s mission by ensuring meaningful engagement with donors and managing the integrity of Advancement data systems. This position is responsible for donor stewardship efforts—including the mailing list for personalized thank-you letters, scholarship and endowment reporting, donor recognition, and campus signage—and for managing the university’s Advancement database (Raiser’s Edge). The position ensures the accuracy, security, and strategic use of constituent data to support fundraising, alumni engagement, and comprehensive reporting.

Primary Responsibilities

Stewardship

• Coordinate with the division and the Office of the President to send personalized weekly letters of appreciation.
• Lead and manage all aspects of the annual reports for donors created funds, including individual endowment reports, scholarship reports, and other stewardship publications.
• Collects data and personal statements from Scholarship Recipients.
• Manage all benefactor recognition, including capital project recognition, signage on campus, distribution of gifts of appreciation, distribution of tokens of appreciation for benefactors, coordinating with gift officers and the division to track progress and inventory.
• Collaborate with department leadership to incorporate stewardship into comprehensive planning for the division.

Database Management and Integrity

• Maintain and optimize the accuracy, efficiency, and security of the Advancement database (Raiser’s Edge).
• Ensure data integrity through regular audits, cleanup, and validation processes.
• Develop and enforce data entry standards and procedures for Advancement staff.
• Produce routine daily, monthly, and special data reconciliation with other systems on campus.
• Manage database system modifications in response to departmental needs and day-to-day system integrity, including recommending strategies to ensure data integrity.
• Design and maintain a portfolio of regular periodic reports incorporating information from Raiser's Edge system. 

Data Reporting and Analysis

• Design and generate queries, reports, lists (mail, email, texting, etc.), supply data, and exports to support campus partners, fundraising, donor stewardship, alumni engagement, and campaign tracking. 
• Collaborate with gift officers and leadership to create custom lists and queries for strategy and decision-making.

User Support and Training

• Support colleagues and campus partners in accessing data in our database, and provide training where appropriate.
• Maintain written documentation and support to ensure data continuity and a reference so we know what data is tracked, where that data comes from and when it gets updated in our database. 

Alumni and Donor Records

• Support gift processor with identifying donors in the database and adding new donors.
• Oversee constituent records management, including merging duplicates, updating contact information, and managing constituent codes and relationships.

Project Management and Collaboration

• Manage accurate and timely data exchange to and from Raiser's Edge and other university information systems.
• Participate in cross-functional projects related to data migration, new system implementation, or data integrations (e.g., email platforms, financial systems, online giving portals).
• Collaborate with campus partners, such as IT and Finance, to ensure data consistency and integration across university systems.

Compliance and Confidentiality

• Ensure compliance with FERPA, IRS regulations, CASE standards, and institutional data governance policies.
• Maintain strict confidentiality of donor and alumni information.

Additional Responsibilities

• Develop and maintain procedures for the effective delivery of data services in Institutional Advancement department.
• Establish and maintain effective working relationships.
• Ability to successfully prioritize and manage complexity while working on multiple projects with differing timelines.
• Other duties as apparent or assigned by supervisor(s).

Work Environment and Physical Demands

• Typical work environment is an office. 
• Regular computer and phone use. 
• Occasional work during evenings or weekends for events.
• Required to work two (2) days per week in the office with the option to work the remaining three (3) days remotely.

Minimum Qualifications

• Bachelor’s degree. 
• Five (5) years of directly related professional experience in an advancement or development services office. 
• Advanced knowledge of and demonstrated experience using Raiser’s Edge software.

Preferred Qualifications

• Professional experience in a higher education setting.

Knowledge, Skills, Abilities

• Ability to work effectively in a diverse work environment.
• Outstanding organizational skills, accuracy, and attention to detail with ability to follow through.
• Collaborative work style with the ability to work independently or with little supervision. 
• Proactive self-starter and proven ability in taking initiative.
• Ability to lead by example and teach others when appropriate.
• Committed to maintaining strict confidentiality.
• Ability to work efficiently in person and in a virtual environment with off-site colleagues.
• Knowledge of Import-o-Matic.
• Strong experience in Microsoft Office Suite: Word, Excel, and PowerPoint.
• Proficient in Google Suite: Mail, Calendar, Drive, and Docs is a plus.
• Collaborative style with ability to also work independently or with little supervision.
• High sense of confidentiality.

Compensation & Benefits at Augsburg

• The compensation range is $53,000 - $65,000 per year, DOQ.

Augsburg University offers a competitive and comprehensive total rewards program including: 

• Medical, dental and vision coverage
• A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
• Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US
• Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire
• Employer-paid STD, LTD and life insurance
• Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.  

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law. 

If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email: [email protected].