Senior Site Reliability Engineer

| Global Market for QA

Markets are changing rapidly, and there is a demand for quick software releases. Agile development has become mainstream; on a global scale, 92% of developer teams adopt agile development, 71% of which aim to release at least once a week. With such a rapid cycle, manual verification is too time-consuming, and there is an urgent need for automation. Our services can solve these critical challenges and make our clients a competitive advantage in software development. QA’s global budget is said to reach over $1 trillion. We are rapidly expanding our service reach internationally to win this vast global market.

| About Us

Autify, Inc. is a San Francisco-based startup that was founded by the first Japanese team to graduate from Alchemist Accelerator, one of the top accelerators in the US. With the mission to empower people’s creativity through technology, we have been offering an AI-powered automation platform aiming to eliminate the test phase.

Since 2019, we’ve been providing our AI-powered nocode test automation product and have grown the team to 100+. Our next move is to double down on GenAI. As we have been investing in AI and helping customers’ software quality since 2019, we know how to best utilize GenAI in software QA. With that, we have recently launched our new product, Genesis, a GenAI agent for software quality assurance. 

| About This Role

Job Purpose

You will work with the SREs in your team and engineers in the department on all things infra. You will help make our current and future products more reliable, secure, and cost-efficient while reducing toil via automation and keeping alerting noise to a minimum. You will be a backbone that provides structural integrity to the products we currently have and will launch in the future.

• Infrastructure development in AWS and Google Cloud.
• Work with other engineers and product leads to implement various features while considering performance, security, cost efficiency and reliability.
• Proactively identify functions that can be improved from the reliability, performance or cost efficiency perspective.
• Facilitate future development by improving the existing infrastructure, code quality, monitoring, CI/CD pipelines.
• Keep our system up and running to meet our SLO.
• Participate in incident handling and be in on-call rotations (on a best effort basis).

• Experience with infrastructure development with AWS and Google Cloud, ability to independently propose architecture designs, including components of these cloud platforms.
• Experience with Infrastructure-as-a-code tools, preferably Terraform.
• Proficiency in at least one of the backend languages (Golang, Python, etc.).
• Experience with container orchestration frameworks, preferably Kubernetes.
• Willingness to dig into the unfamiliar codebases written in Rails, TypeScript, or Golang — while we don’t expect direct contributions to the product features, some understanding of the inner workings will be required.
• Being able to work in Japan standard time (working partially in JST can be discussed).
• English skills (Business level or better)

• Experience with agile and scrum development
• Experience with the E2E test automation tools and passion for testing
• Experience with secure coding guidelines and security frameworks such as SOC2, HIPAA, ISMS

• Empathetic to customers needs, no matter if the customer is internal consumer of the platform, or external user of our products
• Able to rapidly change directions and priorities of work in line with the company goals

Selection Process

1. HR interview: 45 min

2. Coding test (take-home)

3. Technical interview: 60 min

4. Final interview: 60 min

Note: We will request you provide references after the final interview.

| About the Engineering Team

Our Team

Autify's engineering team is international, with more than half of the engineers being foreign nationals and all developers being English speakers. We have a good culture where members respect each other's backgrounds. Since we have two products, Autify for Web and Autify for Mobile, our development engineers are divided into two teams corresponding to each product. We have about 30 front-end, back-end, and technical support engineers who work closely with engineering managers, product managers, QA managers, designers, and machine learning engineers. The product manager is in charge of the general roadmap. The product manager develops a rough roadmap and works with the engineers and designers on the details of each feature and bug fixes before implementation. Depending on the size of the feature, we appoint a feature lead from among the engineers to be in charge of the project and give them the discretion to make technical decisions.

Our Development Process

We create a ticket about what kind of function we will develop. In some cases, the product owner creates it based on user feedback; in other cases, each team creates bugs and investigation requests directly. 

The development cycle consists of one Sprint, which takes two weeks. Development tasks are assigned during the planning stage on the first day of the Sprint, and we hold a daily standup meeting to check the overall progress and any problems. (If there is a time difference, it is done at lunchtime).

We review code on GitHub. After the review, the merged branches are automatically deployed to the staging environment, and E2E tests are performed (which Autify does itself).

After testing on the integrated branch, it's deployed to the production environment. Deployment is done several times a week as needed. We also hold sprint ceremonies like Sprint planning, feature refinement and sprint retrospective sessions. The developer will demonstrate the developed function to all employees at the end of the Sprint in the Sprint Demo.

Tech Stack

- Backend: Ruby, Ruby on Rails, Go

- Frontend: JavaScript, TypeScript, React, Redux, Styled Components

- Machine learning: Python, PyTorch, Kubernetes, GPT-4

- Database: PostgreSQL, Redis

- Test: Appium, Selenium, WebdriverIO, Puppeteer

- Infrastructure: AWS, Docker, Terraform, Packer, MacStadium, GoogleCloud

- Monitoring: Datadog, New Relic, Sentry

- CI/CD: CircleCI, GitHub Actions

- Source code management: GitHub

- Project management: Jira

- Misc.: G Suite, Slack, Notion, Gather, Zoom, Miro, 1Password, Mixmax, Calendly, etc.

| Employment Conditions

Employment Status

- Permanent employee (Full-time)

- Probation period: 6 months after joining the company (conditions are the same as permanent employment)

Work Location

- Tokyo office or Remote (Hybrid)

Work Hours

- Full flextime time

Note: The determination of working hours (start and end times) must be made to the extent that one's own duties (including guidance and supervision of subordinates) are properly performed and that there are no obstacles to work in terms of coordination and communication with other employees.

Bonus

- Twice a year

Holidays/PTO

- Complete a five-day workweek system (National holidays, Year-end and New Year holidays, etc.)

- Unlimited paid time off

Benefits

- Equipped with various social insurance

- Regular health checkups

- Stock option

- A laptop PC will be rented when joining the company

- Remote work allowance

- English learning support

- Skill-up support

- Visa sponsorship

- Relocation bonus

- Relocation housing support

| Resources

- Autify Genesis

https://autify.jp/products/genesis

- Autify No-code

https://nocode.autify.com/

- Career

https://autify.com/careers

- Blogs

https://autify.com/blogs/