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Operations Trainer II (Onsite)

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact 
As Axon's Manufacturing Trainer, you will deliver high-quality, engaging, and effective learning experiences for Manufacturing Operators, teams and leaders that are aligned with the business needs and organizational goals for manufacturing procedures and production. As the Manufacturing Trainer you will assist in the delivery and execution of new hire orientation, product specific training and professional development. You will contribute to continual learning and development activities, improvements and initiatives that serve all of manufacturing team members by ensuring that Manufacturing personal adhere to Axon work instructions and PPE requirements.

What You’ll Do

Location: Onsite
Reports to: Training Supervisor
Direct Reports: None

  • On-board and conduct On-The-Job training for new hires
  • Maintain and track training and certifications
  • Assist in the design and content creation of training courses and resources
  • Partner with Managers to identify and improve training gaps
  • Conduct line audits for process improvements
  • Participate in continuing education and professional development activities
  • Assist peers, engineers, technicians, and manufacturing personnel with projects as they arise
  • Collaborates cross-functionally with departments and internal stakeholders for on-going learning and development, employee engagement and retention efforts.
  • Train and support newly onboarded training team members
  • Create a positive, engaging learning experience that holds our organization to high standards for performance and reinforces Axon’s core values
  • Identify the developmental needs of others and coach, mentor, or otherwise assist them to improve their knowledge and skills. Provide feedback to associates on their progress.
  • Assists in the development of training processes, creation of training documentation, and operation processes.
  • Support the implementation and training of new products.
  • Foster a culture of continuous learning and innovation within the manufacturing team, promoting the adoption of new technologies and processes to improve productivity and quality.
  • Provide support and guidance to operators during the integration of new automation systems into the manufacturing process to ensure smooth transition and optimal performance.
  • Collaborate with engineering and technical teams to stay ahead of updates and advancements in automation area, incorporate relevant changes into training materials and programs.
  • Conduct regular audits and evaluations of operator proficiency in utilizing automation equipment, identify areas for improvement and provide targeted training as needed.
  • Cross-functional partnership with other cross-functional operations teams.
  • Strictly adhere to company philosophy/mission statement/goals.
  • Use relevant information and individual judgment to determine whether events or processes comply with internal standards and guidelines.
  • Follow Axon’s Code of Conduct and maintain professionalism in all training interactions.


What You Bring

• Strong written and verbal communication skills
• Strong Microsoft Application Skills
• Demonstrated ability to partner across teams/functions to deliver results
• Strong team player with the ability to take initiative and work well independently
• Ability to be flexible, multitask, prioritize, and manage multiple activities in a fast-paced environment
• Experience in system administration of training courses and resources.

Preferred Qualifications

• Institute for Printed Circuits Soldering Certification (IPC)
• Knowledge of Lean manufacturing principles.
• Associates degree or equivalent experience
• Bilingual

Work Environment & Physical Requirements

• Should wear common protective gear or safety equipment such as safety glasses, gloves, hearing protection, and ESD Strap as required on occasion.
• Long periods of standing

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices!



Pay Transparency

The pay: Axon’s hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 17.45 in the lowest geographic market and USD 27.92 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.


Diversity



Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes


The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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Average salary estimate

$47138 / YEARLY (est.)
min
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$36276K
$58000K

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What You Should Know About Operations Trainer II (Onsite), Axon

Join Axon as an Operations Trainer II in Phoenix, Arizona, and be a part of something bigger. At Axon, we’re not just about technology; we're committed to the mission of Protecting Life. As an Operations Trainer II, you will play a crucial role in delivering engaging and high-quality training experiences for our Manufacturing Operators and teams. You’ll assist new hires with their onboarding and provide product-specific training, ensuring everyone is well-equipped to thrive. Your expertise will help bridge any training gaps by collaborating with managers and participating in continuous learning initiatives. You’ll work hard to create a positive, engaging learning environment that empowers individuals to excel and fosters a culture of innovation. You'll also have the opportunity to improve our manufacturing processes through audits and training, while helping to integrate new automation technologies into daily operations. If you're passionate about continuous improvement and eager to make a difference, Axon is the right place for you.

Frequently Asked Questions (FAQs) for Operations Trainer II (Onsite) Role at Axon
What are the responsibilities of the Operations Trainer II at Axon?

As an Operations Trainer II at Axon, your primary responsibilities include onboarding new hires, conducting on-the-job training, maintaining and tracking certifications, and collaborating with managers to identify training gaps. You'll also assist in designing training courses, conduct line audits for process improvements, and support the integration of new products and technologies. Your role is vital in ensuring manufacturing team members have the necessary skills and knowledge to adhere to Axon's work instructions and safety standards.

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What qualifications are required for the Operations Trainer II position at Axon?

To be considered for the Operations Trainer II position at Axon, candidates should possess strong written and verbal communication skills, proficiency in Microsoft applications, and a demonstrated ability to work collaboratively across teams. While an associate's degree or equivalent experience is preferred, having an Institute for Printed Circuits Soldering Certification (IPC) and knowledge of Lean manufacturing principles is a definite plus.

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How does Axon ensure continuous learning and development for its Operations Trainer II?

At Axon, continuous learning and development are integral to the Operations Trainer II role. You'll engage in professional development activities, conduct regular audits to identify gaps in operator proficiency, and create training documentation that keeps pace with new technologies and manufacturing processes. You'll also foster a culture of innovation by promoting and supporting the adoption of advanced automation systems, ensuring the team stays at the forefront of industry standards.

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What benefits are offered to Operations Trainer II at Axon?

Axon provides a comprehensive benefits package for the Operations Trainer II role, including competitive salary and 401k with employer match, medical, dental, and vision plans, as well as paid time off and parental leave. Additional perks include fitness programs, emotional and mental wellness support, learning and development initiatives, and even snacks in the office to keep the energy up during a hectic day!

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What is the work environment like for an Operations Trainer II at Axon?

The work environment for an Operations Trainer II at Axon is fast-paced, collaborative, and focused on meaningful contributions to the mission of Protecting Life. You'll be working onsite in Phoenix, Arizona, where safety is paramount, and adherence to protective gear regulations is expected. The atmosphere encourages open communication, innovation, and support for personal growth, making it an exciting place to advance your career.

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Common Interview Questions for Operations Trainer II (Onsite)
Can you explain your experience with training new employees in a manufacturing setting?

In your response, highlight specific experiences where you successfully onboarded new employees, mentioning any training methods you used, such as hands-on training or classroom-style instruction. Discuss how you ensured they understood safety regulations and production standards, and provide examples of positive feedback from trainees or managers.

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How do you identify training gaps within a manufacturing team?

To answer this question effectively, describe your approach to assessing current skill levels through audits, employee feedback, and performance metrics. Explain how you would collaborate with team leaders to identify areas needing more focus and how you would design targeted training programs to address these gaps.

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What strategies do you use to keep the training process engaging for participants?

In your answer, mention techniques such as interactive learning, real-life scenarios, and incorporating feedback from trainees. You can also discuss how you use technology or gamification in training modules to enhance the learning experience and maintain participants' interest.

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Describe a time when you had to adapt your training approach for different learning styles.

Answer by sharing an experience where you successfully tailored your training methods to accommodate various learning styles. Discuss how you recognized the different needs of your trainees and what adjustments you made, emphasizing the positive outcomes of your adaptability.

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How do you stay current with the latest trends and technologies in manufacturing?

Demonstrate your commitment to professional growth by discussing how you seek out continuing education opportunities, attend industry conferences, and network with industry professionals. Mention any specific certifications or courses you've completed that relate to manufacturing trends or training strategies.

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What role does feedback play in your training sessions?

Emphasize the importance of feedback as a mechanism for continuous improvement in your training sessions. Discuss how you solicit and incorporate feedback from participants to refine your training content and delivery, and how you use it to encourage and motivate trainees.

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How do you measure the effectiveness of your training programs?

Explain that measuring the effectiveness of training programs can be achieved through assessments, quizzes, and monitoring on-the-job performance post-training. Express your belief in the value of feedback from both trainees and managers to evaluate content relevance and training impact.

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Can you give an example of a successful training project you've led?

When sharing a success story, outline the objectives, your role, the process you followed, and the results achieved. Highlight any specific improvements in performance or team cohesion following your training that demonstrate your impact.

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How would you handle a situation where a trainee is struggling to grasp the training material?

Describe your approach to addressing this issue sensitively, including providing one-on-one coaching and adapting your teaching strategies to meet the trainee's needs. Use specific examples where your support led to an improvement in the trainee's performance.

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Why do you want to join Axon as an Operations Trainer II?

This is an opportunity to showcase your passion for the mission of Protecting Life and your alignment with Axon’s values. Discuss your enthusiasm for the role and how your skills and experience make you a good fit for fostering a culture of learning and innovation at Axon.

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Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

541 jobs
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BADGES
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$36,276/yr - $58,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 27, 2025

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