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Product Manager

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

BetterUp is seeking a passionate and innovative Product Manager to design and build product experiences that enable human transformation at scale. Our science-backed platform uses an integrated approach, "braiding" together human coaching, AI technology, and the science of behavior change to drive individual and organizational transformation.

As a Product Manager, you will play a pivotal role in shaping our product vision and translating it into an actionable roadmap. Working alongside our app experience product leaders, you'll prioritize features and initiatives based on customer needs, market opportunities, and business impact. You'll collaborate closely with engineering, design, and product pods to ensure timely delivery of high-quality solutions that solve real customer problems. Through continuous feedback from customers and the market, you'll refine the roadmap and ensure the product evolves with changing demands. As the executional backbone of the product team, you'll drive clarity, alignment, and delivery—all while ensuring our solutions address genuine customer problems and deliver measurable business outcomes.

What you’ll do:

  • Know the Customer: Develop deep understanding of customer needs through research, feedback, and data analysis to inform product decisions and ensure solutions address real user problems.

  • Lead with Courage: Make bold decisions daily and champion innovation to ensure the product continuously evolves to meet changing demands.

  • Drive Product Roadmap Clarity: Translate the product vision into a clear, actionable roadmap for your team. Continuously refine the roadmap based on customer feedback, market insights, and collaboration with app experience product leaders and the go-to-market team.

  • Collaborate Cross-Functionally: Work closely with engineering, design, data, and all application and platform product teams to ensure high-quality solutions that target clear customer outcomes. Foster a culture of learning and innovation by validating solutions and iterating quickly.

  • Craft Impactful User Experiences: Build transformational user experiences that not only meet customer needs but also push the boundaries of what’s possible.

  • Ensure Development Excellence: Serve as the backbone of the product team by driving data-driven clarity and alignment across dependent teams.

If you have some or all of the following, please apply:

  • 2-4 years in the Product Manager role; 3-5 years of product-adjacent and/or role relevant experience. Experience working on AI/ML products

  • Have contributed to finding product-market fit for at least one consumer-grade product (bonus for consumer apps in health, education, gaming)

  • Self-directed and biased towards action, bringing teammates along with you on your journey, while constantly improving and open to feedback through collaboration

  • A collaborative team player who thrives in an outcome-driven environment and enjoys working with designers and engineers to validate and iterate on potential solutions.

  • Strong decision-making skills and a growth mindset, with a passion for learning and improving processes. Exceptional standards for making data-informed decisions.

  • Experience delivering high-quality, data-driven product experiences and driving clear business outcomes through product innovation.

  • A deep commitment to building impactful solutions that meet customer needs and deliver measurable results.

  • Computer science degree, MBA, and/or advanced psychology degree is a plus

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental and vision insurance

  • Flexible paid time off

  • Per year: 

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks 

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $155,550  – $233,300.

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

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$155550K
$233300K

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What You Should Know About Product Manager, BetterUp

Are you ready to embark on a life-changing journey with BetterUp as our next Product Manager? In this role, you'll be at the forefront of designing and building innovative product experiences that drive transformative human growth. At BetterUp, we believe in the power of fresh thinking when it comes to the employer-employee relationship. This doesn’t just start with our candidates—it’s woven into every aspect of our work culture. Here, you won't just get a job; you'll get a personal BetterUp Coach, a tailored development plan, and the chance to work with a team that’s just as passionate about transformation as you are. As a Product Manager, you'll spearhead the implementation of our vision for a science-backed platform, braiding together human coaching, AI technology, and behavioral science. Your responsibility will include prioritizing features based on real customer needs and market insights, and collaborating with our engineering, design, and product teams to deliver high-quality solutions that make a genuine impact. With 2-4 years of experience in product management and a background in AI/ML products, you’ll have the autonomy to make bold decisions while driving clarity and alignment across teams. If you’re passionate, collaborative, and ready for an exhilarating career at BetterUp, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Manager Role at BetterUp
What are the key responsibilities of a Product Manager at BetterUp?

As a Product Manager at BetterUp, your primary responsibilities include developing a deep understanding of customer needs, leading the product roadmap, collaborating across teams, and crafting impactful user experiences. You will prioritize features based on customer feedback and market insights, ensuring that solutions address real problems effectively.

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What qualifications do I need to apply for the Product Manager position at BetterUp?

To qualify for the Product Manager role at BetterUp, you should have 2-4 years in a product management role, with experience in AI/ML products being highly advantageous. A collaborative mindset and a strong decision-making ability are essential, along with an understanding of consumer-grade products, particularly in health, education, or gaming.

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How does BetterUp support the personal development of their Product Managers?

BetterUp is committed to personal development by providing all employees, including Product Managers, access to personalized coaching, development plans, and ongoing learning opportunities. This support fosters a culture of growth and innovation within the organization.

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Can you describe the team culture for Product Managers at BetterUp?

The team culture for Product Managers at BetterUp is inclusive, collaborative, and focused on innovation. You'll work in a dynamic environment where teamwork is crucial, and creativity is encouraged. Our culture promotes learning from one another and evolving products to meet customer needs.

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What is the salary range for the Product Manager position at BetterUp?

The salary range for the Product Manager role at BetterUp is between $155,550 and $233,300. This base salary is based on experience, education, and location, and does not include equity or other bonus plans that may apply.

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Common Interview Questions for Product Manager
How do you approach developing a product roadmap as a Product Manager?

When developing a product roadmap, I always begin by conducting thorough research on customer needs and market opportunities. I prioritize features based on this information, ensuring alignment with overall business goals. Open collaboration with other teams is crucial to validate ideas and iterate as needed.

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Can you share an example of how you've handled a challenging product decision?

In a past project, we faced a significant decision regarding feature prioritization due to limited resources. I gathered team insights and focused on customer feedback to guide our approach. Ultimately, I helped the team focus on features with the greatest impact, fostering a data-driven decision-making process.

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What experience do you have with AI and machine learning products?

I have worked on multiple AI-driven projects where I collaborated with engineering and data science teams. My experience includes ensuring that AI functionalities align with user needs and enhancing customer experiences through data-informed insights.

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How do you ensure effective collaboration with cross-functional teams?

Effective collaboration begins with establishing clear communication channels and shared goals. I often facilitate regular check-ins and use collaborative tools to keep everyone updated, fostering a culture of transparency where everyone feels valued in the product development process.

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What methods do you use to gather feedback from customers?

I utilize a mix of user interviews, surveys, and data analytics to gather comprehensive feedback from customers. This multidimensional approach allows for a richer understanding of their needs, which I use to refine our product strategy continuously.

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How have you measured success in your past product management roles?

Success in my previous roles has been measured through various metrics, including user engagement, customer satisfaction scores, and revenue growth. I believe in setting clear KPIs at the project's start to evaluate our performance accurately post-launch.

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What challenges do you foresee in the Product Manager role at BetterUp?

Considering BetterUp's focus on innovation and transformation, challenges may arise in balancing rapid iteration with strategic alignment. However, I thrive on finding solutions to ensure that we remain agile while effectively meeting our goals.

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How do you keep yourself updated on industry trends?

To stay informed on industry trends, I regularly read industry publications, attend webinars, and participate in networking events. Engaging with the product management community also provides invaluable insights that influence my work.

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Can you describe a time you had to pivot your product strategy?

In a previous project, we received feedback indicating a shift in customer preferences. I quickly organized a team brainstorming session to understand these insights better, leading us to pivot our strategy, ultimately resulting in a successful product launch that resonated with users.

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What do you think sets BetterUp apart from other companies you’ve worked for?

BetterUp's unique mission focused on human transformation and development sets it apart from other companies. The commitment to personal growth for all employees and the emphasis on collaborative culture are truly remarkable and align perfectly with my values as a Product Manager.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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Full-time, hybrid
DATE POSTED
January 28, 2025

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