German Speaking Customer Service for Financial Insurances in Barcelona

Are you a number enthusiast with an interest in the financial insurance world? Are you service-oriented and enjoy helping customers?
Join our client's customer service team in Barcelona!

What should you expect from living in Barcelona?

• The unique experience of an international and diverse culture
• A beautiful beach city surrounded by both coastal towns and mountains
• Delightful gastronomic experiences of Spanish, Catalan, and World cuisines
• Quite a dynamic and active urban life where it is difficult to get bored
• Sunny days, Mediterranean weather, and a relaxed lifestyle
• An attractive startup and innovation hub with exciting opportunities

Your responsibilities and impact as a Customer Service Agent will be:

• Interacting as a problem solver directly via phone and email with customers
• Ensuring a swift and fast resolution for problems
• Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction

Skills, qualifications, and interests you need to succeed in this role:

• A native level of German and a good level of English OR Spanish
• Having previous experience/background in administrative/ back-office work
• Working coordinated, organized, and autonomously
• Being energetic, innovative, and working proactively at a fast pace
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Barcelona for an international career and life experience
• Having a valid Spanish work permit (required).

What’s in it for you?

• Contract: 3 months + 3 months + permanent contract
• Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM 
• Salary: 22000 gross/year
• Hybrid working model
• 24 days/year holiday
• Help with paperwork
• Stable and international work environment 
• Fast growing company