Sales Manager

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team united by our desire to connect diverse people with shared values for a bolder impact. 
• We employ just over a thousand team members across five countries and aim to grow to over 5,000 by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

You are a dynamic leader responsible for the success of Boldr’s Sales team. You’ll lead the Sales team by demonstrating how we serve as a trusted advisor to our prospects.  You’ll guide your team on how to work with prospects throughout the entire buying process (initial evaluation to close)  You’ll set Bold yet achievable goals and produce monthly forecasting reports to see how we’re doing in achieving our targets.  You’ll budget accordingly pivot as needed to ensure everything runs smoothly from month to month.  Quite simply you’ll have the opportunity to impact our business in a big way.  

WHAT WILL YOU DO

Boldr Brand Ambassador

• You’ll quickly develop a deep knowledge & love for Boldr Economics, Impact and desire to shape the future for our belief that Talent is Everywhere but opportunity is not.  
• You will become an expert in our evolving service offerings and understand the nuances of how they can be used so that you’re able to support prospects accordingly.
• Become an expert in assessing the use case of the prospect and customizing your presentation based on the prospects company size, industry and desired customer experience.
• You provide an excellent experience with a positive attitude to every client, on every occasion.  Most of your time will be spent positioning the value of our service with stakeholders through consultations via email and video calls. There’s a reason we call you a trusted advisor-- this is less about the hard sell and more about having the service knowledge, passion and people skills to help the prospect make the best decision for their needs.  
• You’re exceptionally responsive to your client’s requests, and ability to prioritize competing priorities well. You’ve got heart and passion for our customers and the ability to exude client satisfaction.
• Proactively report on learnings and valuable feedback to the service team so that we can improve the offering and prioritize the right projects.

Leadership

• Achieve growth and hit sales targets by successfully managing the Sales team as well as providing timely and accurate forecasts and clear visibility into revenue performance.  
• Design and implement a strategic business plan that expands conversion rates on marketing leads. This includes but is not limited to effectively managing the pipeline  and assigning AE’s inbound and outbound opportunities. 
• Own recruiting, objectives setting, coaching and performance monitoring of our sales Account Executives
• You have a strong interest in learning new ideas, processes, and unique requirements and you’re willing to share it within the organization.
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• Competitive and Self-Driven. Building relationships & helping others excites you  
• A believer that you can DO GOOD and DO WELL
• Good at building rapport with both internal and external stakeholders, to be seen as a reliable expert on Client Satisfaction, Sales & our Services

• You were a top performer in an inside/mid-market sales role with 4+ years experience closing net new logos (BPO experience is a bonus but not required)
• Charismatic. Great at in-person and virtual conversations and naturally curious.  You have a history of learning new things quickly. This is especially important in a remote company, as you won’t always have people nearby that you can talk to and learn from
• You are highly organized and able to manage several responsibilities at once with little oversight
• You have experience guiding Sales Team activity and reports in a customer relationship management software (i.e. HubSpot)
• Open to traveling up to 40% of the time to connect with clients and build our book of business

• Expert at creating great presentations, complex sheets, and well-formatted documents
• Looking for an opportunity and team with a lot of growth potential 

YOU HAVE…

• BS/MS degree in business administration or a related field
• Demonstrable success as a sales representative (4+ yrs) and sales manager (1-2 yrs) consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs