Reconciliation Specialist

The Role

We are looking for a dynamic and experienced Reconciliation Specialist to join our team in Portsmouth, NH/Hybrid.

The primary responsibilities include preparing daily/monthly bank reconciliations, maintaining spreadsheets, preparing journal entries, monitoring bank activities, and correcting reconciliations. You should demonstrate accounting expertise, independent decision-making, the ability to work under pressure, analytical skills, and a sense of urgency. 

This dynamic person will work with our bank partners, external Clients, and internal business associates to leverage all resources required to effectively and efficiently complete payment reconciliation and processing on time.

This role may also require you to learn and support other areas of the Operations team. Daily tasks may also include working on ACH returns, check stop payments, payment monitoring, inbox management, and client reporting. 

How you'll contribute:

• Develop a deep understanding of Paymode payment processing, funding methods, Client trends, and business needs  

• Prioritize your daily tasks and use your expert organization skills at every opportunity to ensure Client delight and accuracy  

• Research, resolve, and reconcile all payment-related issues in a swift and timely manner  

• Collaborate with team members on innovation, process improvements, and problem-solving  

• Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time  
• Analyze and assess bank accounts and reconciliation while providing succinct and clear communication internally and externally

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 2-3+ years of professional experience in a Reconciliation role
• Proficiency utilizing Microsoft Excel (Filters, Formulas, V-LookUps, etc.)

• Propensity for team collaboration and positive attitude in the face of urgent, critical tasks  

• Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates  

• Highly detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight  

• Strong communication (verbal/written) and customer service skills   

• Ability to perform self-guided research using a variety of internal tools, phone, and email  

• Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties  

• Ready and willing to adapt to positive change in a dynamic, growing environment  
• Ensure that all processes meet prescribed mandates for integrity, compliance, and audit