Billing Collections Specialist

Who are we?

Fresh Services stands as the backbone of operational support for Fresh Concepts, Produce Alliance, and Fresh Alliance, offering a comprehensive suite of services to ensure the seamless functioning of these entities.

Fresh Services, an internal Buyers Edge Platform brand resource, is the operational arm of the Fresh Division as a whole. Our team provides food safety and quality assurance, cutting-edge technology solutions, central billing services, a produce support team, marketing innovation and a full implementation and pricing team. By providing full-service support in these essential areas, Fresh Services empowers our clients to navigate the complexities of the foodservice industry with confidence, efficiency, and a commitment to excellence.

This is a hybrid role based out of our Bannockburn, IL office. We are unable to provide sponsorship for work authorization for this role.

The Billing Collections Specialist will be an integral part of the Central Billing Team in collecting funds and resolving payment discrepancies on all Central Billing accounts. They will be responsible for reaching out to locations and communicating payment needs. The duties include monitoring email requests for short-paid or past-due invoices and contacting customers and/or business partners to notify them of overdue payments

Your impact:

• Reconciling and issuing payments
• Contact locations on behalf of distributors to collect overdue amounts
• Resolve issues and complaints concerning billing
• Identify issues attributing to account delinquency and address with the team lead
• Provide friendly and timely customer service
• Maintain accurate records of contacts and attempted contacts

About you:

• 1-2 years experience in accounting related position preferred, but not required
• High degree of accuracy and attention to detail
• Experience with Microsoft Office (Strong Excel Skills Preferred)
• Ability to function in a fast paced environment and prioritize multiple task 
• Good communication skills 
• Ability to work independently and within a team
• Strong organizational skills 

Don’t meet every requirement mentioned here? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Buyers Edge Platform and our subsidiary brands, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this position or others with us!

What's in this for you? 

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it!