Account Management Associate

About the team

You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon and being of service to customers, partners, colleagues and captains.

What you'll do

• Acquisition: Collaborate with sales function to acquire restaurant partners
• Growth: Support and help in creating plans to grow business of assigned accounts
• Account Management: Full ownership, be the main point of contact for the assigned accounts
• Analysis: Utilize data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment
• Merchant NPS: Collaborate with merchants and internal teams to fix experience components
• Partner with internal teams: Collaborate closely with Supply, Finance, Marketing and business development to ensure meeting the growth objectives.

Candidates must be based in UAE

What you'll need

• At least 1-2 years experience in sales or account management; achieving weekly/monthly targets consistently.
• Education to degree level minimum Bachelor’s Degree.
• Proficiency in Microsoft office, Excel and similar software tools.
• The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.
• Experience in account management with a proven track record in direct and channel sales, especially in closing deals.
• Experience in the food & beverage industry.
• Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions within the Food/Service Providers space.
• You are excellent at working in teams and are comfortable collaborating with local, regional and corporate teams in a large cross-functional organization.
• Good communicator and excellent at driving solutions in line with industry and local market trends.
• Can do, will do attitude and be able to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business.
• Highly analytical and meaningful.
• Working in pressure situations with stretched targets and limited resources and coming up with smart tech based ideas to solve problems.