People Development Lead, London

About us

CF is a leading consultancy dedicated to making a lasting impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, embed life science innovation and boost growth through investment.  

Our consultancy serves the entire healthcare sector, from healthcare systems and life sciences to health tech and sector suppliers. CF’s multi-disciplinary team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital. We also create optimal policy conditions for healthcare advancements through evidence-based thought leadership, taking a proactive stance on key issues.   

As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change. 

Role summary  

Reporting to the Chief People Officer, you will champion our People Strategy which supports the success of all of CF’s business practices. You will collaborate with the rest of the People Team to deliver an excellent employee experience across employee learning, performance and talent. As a People Development Lead at CF, you will own our performance and development frameworks so your scope and ability to make a difference will be huge. 

We have developed our People Strategy, which is designed to support the delivery of CF’s company strategy, through ensuring we are an employer of choice within the sector and an ‘irresistible organisation’ for our employees.  We have made an extensive commitment to staff development through an in-house development programme, supported with external inputs. This delivers 10 days of training per year to all staff, with additional time for specific groups (e.g. graduate analysts on induction). Training draws on the extensive skills and experience of the leadership team to deliver the programme, which has been accredited as a route for recipients to become Chartered Management Consultants. Spearheading and continuing to innovate our learning offering is a key responsibility of this role.  

Our growth ambitions are significant – we have diversified over the past seven years, and in the future this is likely to see us establish additional UK bases, as well as considering how we have a more international face. These developments will all have significant implications for how we work and the skills we need. 

Responsibilities

• Establishing and managing performance management systems and processes that align individual OKRs with organisational objectives – owning the templates used to support 121s of all kinds, using data to support changes to be made to the performance framework, and implementing new performance management interventions as a result of data or changes in industry best practice 
• Supporting leaders with career development processes, including coaching support, goal setting, 360 feedback, skill gap and development plans  
• Providing coaching and support to managers in addressing people and team challenges, performance issues and driving improvements
• Owns and has responsibility for development of career pathways and competency frameworks across the business
• You will have autonomy over building out value-adding learning products and experiences to delight our team and enable them to be their best
• You will use a design and product mindset to create user-friendly, simple, and efficient people processes that empower (and not encumber) employees and improve performance, compensation, onboarding, leadership development, and other employee experience touch points
• Managing our secondment programme to create exciting and interesting opportunities for our team to gain first hand industry experience
• You will drive insight from our learning data rather than "just produce reports" and make this accessible, meaningful and easy to engage with
• You will view your work through a DEI lens, making sure your work is inclusive and accessible for a team of brilliant people from all walks of life
• Identifying learning and development needs through learning analyses for different cohorts across the organisation, creating and managing development pathways that respond to skills and knowledge gaps and support our values
• Evaluating the effectiveness of the internal and external development programmes, including analysing and actioning feedback, making recommendations, ensuring facilitator readiness with clear learning objectives and providing ROI analysis aligned against defined L&D goals
• Managing our internal development programme, including the scheduling of sessions, attendance management, feedback management and ensuring relevancy as we grow and evolve
• Managing the external development programme, including our mission to support the majority of our colleagues on the Chartered Management Consultant Award pathway and the associated relationship with the MCA/CMI, utilising Apprenticeships and further developing our Data Innovation Team
• Managing the annual accreditation process of our internal learning programme through external accreditation providers for example ChMC, CIMA & RSS
• Assisting on budget management for L&D, including managing the apprenticeship levy, contributing to wider People Team budget formation and tracking YTD spending
  

Qualifications and Experience

We're not necessarily looking for someone CIPD qualified or with a certain level of education, but we are looking for a collaborative, innovative and friendly Learning professional who enjoys rolling up their sleeves and jumping into the thick of the action; someone who is tech savvy, results oriented and loves delivering work to the highest standards.

Flexible working

We operate a hybrid-working policy; corporate team members need to be physically together for a minimum of 4 days a week between core office hours of 10am-4pm. Travel to other CF offices in the UK may be required as and when established.
In addition, for up to four weeks a year each member of staff can work entirely virtually.

Our commitment to Diversity and Inclusion

We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.

We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know.

• Holiday entitlement: 25 days/year for staff and 30 days/ year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year
• We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
• Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
• Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
• Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
• Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
• Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
• Enhanced family leave policies: additional pay for parents who have a baby or adopt
• Access to an interest free loan of up to £10,000
• Access to an interest-free season ticket loan, repayable by 12 monthly instalments
•  Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care
•  Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year
•  An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
•  Seasonal flu jabs: provided by Boots annually
•  Eye care tests: vouchers and discounts at Vision Express
•  Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
• Membership to the Health Service Journal (HSJ)