Brand Ambassador Coordinator

Celsius based in Boca Raton, FL, is a global consumer packaged goods company with a proprietary, clinically proven formula for its master brand CELSIUS®, a lifestyle energy drink brand born in fitness and a pioneer in the rapidly growing energy category. At Celsius we pride ourselves in providing our employees with a culture and atmosphere of inclusiveness that challenges individuals to be thought leaders, innovators, and game changers as every employee is an owner of the CELSIUS® brand upon joining the organization.

If you are looking for an exciting opportunity to join a fast-growing team in a role that provides professional and personal growth, we encourage you to apply to our Brand Ambassador Coordinator opening.

We promptly review all applications. Highly qualified candidates will be contacted for interviews. This is an ‘in office’, full time position at the CELSIUS HQ in Boca Raton, Florida.

Reporting to the Sr. Manager, Influencer, the Brand Ambassador Coordinator plays a pivotal role within the Influencer Team, supporting the day-to-day operations of the CELSIUS Brand Ambassador Program across the U.S. and Canada. This role is ideal for a highly communicative, energetic, and detail-oriented individual passionate about community engagement and brand advocacy. The Brand Ambassador Coordinator will work closely with the broader Marketing Team to execute program initiatives and ensure smooth program operations.

• Assist in executing CELSIUS' U.S. & Canada Brand Ambassador Programs by coordinating engagement activities, incentives, and challenges to foster a dedicated ambassador community.

• Track and compile reports to monitor program performance and ambassador participation, making recommendations for improvements.

• Serve as a primary contact for 3,000+ Brand Ambassadors, responding to inquiries and ensuring clear communication.

• Support the enforcement of Brand Guidelines and monitor ambassador-generated content for compliance with social media deliverable requirements.

• Assist in onboarding new Brand Ambassadors, aligning with program initiatives.

• Coordinate monthly social media challenges that encourage brand awareness and community participation.

• Facilitate weekly product orders, ensuring timely fulfillment for ambassadors.

• Maintain and track apparel/gear inventory, assisting with new orders as needed.

• Review ambassador content and provide constructive feedback to align with brand messaging.

• Collaborate with cross-functional teams, including Influencer, Events, Sales, and Marketing, to support ambassador strategies within larger campaigns.

• Support the global expansion of the Brand Ambassador Program as CELSIUS continues to grow internationally.

• Handle backend administrative tasks related to engagement platforms and ambassador support.

Success Metrics:

• Growth and engagement of the Brand Ambassador community

• Increased retention and participation in ambassador-driven activities

• Timely execution of backend administrative updates to enhance program efficiency

• Development of a successful Brand Ambassador Program in Canada

• Effective collaboration with internal teams to align program objectives with broader marketing initiatives

QUALIFICATIONS:

• Bachelor's degree in Marketing, Communications, or a related field preferred.

• 1-2 years of relevant experience, preferably with college ambassador program experience.

• Experience with Brand Ambassador engagement platforms such as Tribe or similar software.

• Strong organizational skills with the ability to multitask and prioritize assignments.

• Excellent written and verbal communication skills with a passion for engaging communities.

• Detail-oriented mindset with an ability to follow processes and procedures effectively.

• Enthusiasm for brand building and social media engagement.

• Ability to track program data, identify trends, and provide insights for improvements.

• Comprehensive Medical, Dental & Vision benefits

• Long- and short-term disability

• Life insurance

• Cell phone allowance

• 10 PTO days per year subject to accrual policy

• 11 Company paid holidays

• 401(k) with Company match

• Identity theft and legal services