Business Development Manager

About CEQUENS:

CEQUENS is a leading Communications Platform as a Service (CPaaS) and SaaS provider, empowering businesses to connect, engage, and communicate with their customers seamlessly. With innovative solutions and cutting-edge technology, we enable enterprises to enhance their communication strategies through SMS, voice, email, and chat.

We are looking for a driven and energetic Business Development Manager to join our dynamic team. The role will be managing a team of Business Development Representativesand also play a key role in identifying new business opportunities, building strong relationships, and contributing to CEQUENS' growth. As well has managing the team of 5 Business Development Representatives the manager will also hunt and win business for CEQUENES as well. Please note that is not C level role.

Key Responsibilities:

Setting Goals & Strategy

• Define clear objectives for business growth.
• Develop strategies for market expansion, lead generation, and client acquisition.
• Align the team’s efforts with company goals.

Team Management & Leadership

• Recruit, train, and mentor business development executives or sales representatives.
• Assign tasks and territories effectively.
• Monitor team performance and provide constructive feedback.
• Motivate and inspire team members to meet targets.

Sales & Relationship Management

• Oversee client acquisition and retention strategies.
• Ensure the team maintains strong relationships with clients and stakeholders.
• Provide guidance on negotiations and closing deals.
• Identify and qualify potential clients and win business

4. Performance Monitoring & Reporting

• Track sales metrics, KPIs, and revenue growth.
• Conduct regular performance reviews.
• Report progress to senior management and adjust strategies as needed.

Collaboration & Cross-Functional Coordination

• Work with marketing, product, and operations teams to ensure business objectives align.
• Coordinate with finance for budgeting and pricing strategies.

Process Improvement & Training

• Identify areas for improvement in sales processes and team performance.
• Conduct training sessions on sales techniques, industry trends, and company offerings.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven of experience in a sales 360 business development role preferably in the CPaaS, SaaS, or Telecom industries.
• Proven experience of hands on manager of Business Development Representatives in a tech business a must
• Understanding of technology sales process
• Proven new business hunting experience
• Must to able to speak and write both English and Arabic to a business level.
• Excellent communication, negotiation, and interpersonal skillS
• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and lead generation platforms.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.