Facilities Manager 12 Month FTC

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The Facilities Manager will report to the Global Head of Facilities and Health and Safety and is responsible for the seamless day to day operational running of the London Magic Office while assisting with some of the Facilities needs of UK & EMEA retail and opportunity to expand beyond this. To lead the team to ensure a safe and healthy working environment. Work alongside stakeholders, colleagues and supply partners to build relationships and develop a one team approach.

You will have line management responsibility for the wider Facilities and Reception team.

This role will require working on site in the London Magic Office 4 days a week with 1 day working remotely but the understanding that you may need to be flexible on this when extra support is required on site.

As our Facilities Manager you will

• Maintenance = Oversee reactive and planned maintenance, liaise with employees and third parties, introduce new systems, and manage reporting and budgets.
• Compliance = Ensure statutory maintenance compliance, maintain records, and manage health & safety across relevant sites.
• Utilities = Maintain a global list of utility providers, produce accurate reports, manage contracts for new and existing sites, and support ESG initiatives.
• Health & Safety = Identify and manage risk areas, act as the competent person for all health and safety matters for London Magic Office, and liaise with external providers.
• Budgets = Approve invoices, manage spending, and produce annual budget for London Magic Office in collaboration with the operations team.
• Stakeholder Management = First point of contact for employees, landlord and building management team on day to day issues in London Magic Office maintaining a good relationship and clear communication with all
• Space & Project Management =Manage all aspects of space planning and refit projects, regularly assessing workplace needs alongside growth.
• Retail Collaboration = Support retail facilities needs, working closely with the Retail Ops teams across UK and EMEA with potential to grow.

Key Selection Criteria:

• Extensive experience in facilities management, workplace services, property management, or office management within the UK/EMEA – additional experience in retail environments highly desirable.
• Strong technical knowledge of MEP systems, including HVAC, lighting controls, plumbing, and Building Management Systems (BMS).
• Demonstrated expertise in budget management and financial forecasting.
• Strong track record in managing vendor and contractor relationships effectively.
• Excellent communication skills, able to engage clearly and concisely with stakeholders at all levels.
• Proven management and leadership skills, with a collaborative and team-oriented approach.
• Strong attention to detail and a focus on delivering excellent customer service.

Who you will work with Global Head of Facilities and Health & Safety Facilities & Global EHS Manager

Accreditations

• Certified in a recognised body covering occupational H&S, C&G, NEBOSH, IOSH etc.
• Accredited to at least Associate Level with IWFM or willing to work towards it.
• Project Management certification desirable.
• For exceptional candidates the business is willing to explore the possibility of training as a part of their package.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!