CRITICAL INFRASTRUCTURE SPECIALIST

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Planning and Resiliency (P&R) Bureau’s mission is to prepare the city to respond and adapt to emergencies through collaborative, scalable planning; comprehensive interagency coordination; and advancing recovery and resiliency. To execute this mission, the P&R Bureau includes Interagency Coordination with an assistant commissioner leading three units made up of subject matter experts in Health and Medical, Human Services, and Critical Infrastructure; Resiliency and Recovery with an assistant commissioner leading the Resiliency Implementation and Resiliency and Recovery Planning units; and the Planning unit.

The Critical Infrastructure Unit develops planning guidance for coordinating citywide support for transportation network contingencies, utility disruptions, and infrastructure emergencies. The unit delivers operational policy support and subject matter expertise on the NYC region’s mobility, infrastructure, and utility systems.

Reporting directly to the Director of Critical Infrastructure, the Critical Infrastructure Specialist will support the unit’s efforts in all aspects of planning and operational coordination related to emergency transportation contingencies, utility disruptions, and hazards impacting public infrastructure in New York City.

This position will have broad responsibility to coordinate with, and provide technical assistance to internal and external partners, regarding planning efforts and operational programs for hazards that may impact the New York City region.

Specific responsibilities may include:
Aiding in the development of plans for coordinating a citywide response to public hazards.
Working closely with City agencies and utility partners to identify roles and responsibilities within operational planning and response to resolve gaps according to the needs of the community.
Researching innovative methods to advance the City’s emergency planning and increase responsiveness to the needs of local communities including people with disabilities, access and/or functional needs.
Identifying ways to organize and track key data and operations to support situational awareness of citywide impacts, restoration, and relief needs.
Developing and implementing planning and response procedures for emergency events, ensuring alignment with short- and long-term objectives.
Maintaining critical working relationships with public and private sector partners, including Parks, NYCHA, Con Edison, PSEG-LI, National Grid, and telecommunication partners, while serving as a liaison on assigned projects.
Other projects and tasks as assigned based on emergency or leadership priorities

**PLEASE NOTE THE FOLLOWING:

The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.


Funding – This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.

Candidates must be authorized to work in the United States without employer support to be eligible for selection.

The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

For this position, the “Special Note” below in the Minimum Qualification Requirements does not apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.


PREFERRED SKILLS

Experience collaborating with representatives from government agencies and private organizations
Familiarity with utilities and critical infrastructure topics related to emergency management
Ability to adapt to evolving circumstances and work with public and private partners
Understanding of utility-related coordination efforts in emergency planning and response
Experience working with data visualization, dashboards, and quantitative analysis
Familiarity with social and economic impacts of inequality in the built environment, particularly in emergency contexts
Strong organizational, communication, and interpersonal skills
Experience leading meetings and workshops
Exposure to or experience working with transportation, infrastructure, or utility organizations

In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency’s performance management model:

Competencies:
o Knowledge – possesses appropriate subject matter expertise.
o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
o Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and considers a broad range of perspectives.

**Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**

EMERGENCY PREPAREDNESS SPECIAL - 94612

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or

3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.