Director, Office of Compliance Services, Bureau of Human Resources and Labor Relations

Open for permanent Administrative Manager.**

The Bureau of Human Resources is seeking an Administrative Manager, NM/L-III (Director, Office of Compliance Services) to perform the following duties.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

-Ensuring that current and potential Agency employees' educational background, past employment and licenses/registrations/certifications are valid and authentic for employment.
-Assigning, reviewing and examining new hire, promotion/title change, and civil service appointments processing packages for accuracy, completeness and making the final determination on clearance -Supervising the Compliance Specialists and ensuring follow-up with candidates and Divisions in order to expedite the hiring process.
-Overseeing the forwarding of all new hire processing documentation to Department of Citywide Administrative Services (DCAS) for processing of fingerprints.
-Supervising the maintenance of the tracking databases, and filing systems.
-Communicating with the Designated Human Resources Liaisons (DHRL) to obtain and relay information pertaining to processing.
-Overseeing the compliance of the Department of Investigation (DOI) background check, residency and employment authorization compliance -Responding to oversight agency on issues pertaining to employment, background investigations and fingerprint impressions -Liaising with the Office of the Chief Medical Examiner (OCME) on the status of hires, title changes and promotions -Overseeing the recredentialing process for all Article 38/36 programs.
-Reviewing, evaluating and resolving Compliance Specialists queues for any cases over 30 days.
-Verifying documentation submitted by Public Health Nurses for possible experience differential.
-Calculating experience differentials for the Public Health Nurse new hires.
-Notifying the Public Health Nurse new hires of the final experience differential calculation based on submitted documentation.
-Overseeing the scheduling of work to unit staff and providing training and instructions.
-Discreetly handling sensitive employee reports or information.
-Advising management on legal compliance and creating action plans for audit findings or violations
-Managing the ID unit staff and ensuring the timely creation, issuance and/or renewal requests for IDs and official badge/shields for agency personnel.
-Reviewing tasks and standards and conducting annual performance reviews for unit staff.
-Attending, presenting and/or participating at agency-wide and divisional meetings.
-Overseeing the process of conducting exit consultations with departing employees.
-Analyzing exit consultation data to identify trends or issues related to employee turnover and identified share trends with leadership.
-Collaborate with other functional areas within HR and other Agency stakeholders in qualification methods and standards.
-Ensuring all new and existing employees are cleared utilizing the local and federal Medicaid compliance (OMIG and HHS) databases.
-Monitoring the staff's productivity and quality and enabling their professional development.

Why you should work for us:

- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in "1"
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.