Senior Marketing Operations Specialist

🚀 Join CloudTalk: Elevate Your Career at a Series B SaaS Powerhouse!
🌍 Global SaaS Company | $28M Series B Investment
💡 Personalized 1:1 Coaching | Vibrant International Team
📍 100% remote or hybrid from our offices (Barcelona, Bratislava, Prague)

About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue. 

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place. 

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

What's in it for you:

🎯 Challenge & Achievement: Contribute to impactful projects that drive revenue and shape marketing strategy. Your work will play a key role in getting us to $100M ARR.

🤝 Collaboration: Work with Sales and marketing teams, including CMO and Sales Managers, supporting revenue growth.

🚀 Growth: Receive personalized 1:1 coaching while working within a supportive and dynamic team.

🌍 Community: Join a vibrant, global network of CloudTalkers and see our journey unfold firsthand! Follow our culture on Instagram @LifeAtCloudTalk.

The Challenge Ahead

We are seeking a data-driven Sr Marketing Operations Specialist to streamline and optimize our marketing processes. As a key member of the Revenue operations team and in close collaboration with the Marketing team, you will be responsible for implementing systems that enhance operational efficiency, analyzing campaign performance, and supporting revenue growth. Your insights and technical expertise will drive decisions that improve marketing impact and scalability.

What you will work on:

• Drive Campaign Success: Manage and optimize our marketing automation platform (HubSpot) to enhance campaign performance and generate a strong inbound pipeline.
• Unlock Insights: Analyze marketing data to track KPIs, campaign effectiveness, and customer acquisition funnels, sharing actionable recommendations with the team.
• Ensure Data Quality: Maintain data integrity, quality, and segmentation of our inbound and self-serve leads to support targeted marketing strategies.
• Collaborate Across Teams: Work closely with Sales, Product, and other teams to align marketing efforts with business goals.
• Optimize Lead Strategies: Continuously improve lead generation, scoring, and nurturing programs to boost conversions.
• Deliver Engaging Campaigns: Develop and execute email marketing campaigns aimed at nurturing leads and retaining customers, aligning with sales objectives.
• Manage Tools & Vendors: Oversee external vendor relationships and ensure smooth functioning of marketing technology platforms.
• Document & Experiment: Create detailed documentation for processes, A/B testing frameworks, and performance reporting to drive consistent improvement.

What makes you a great fit:

• Experience & Expertise: 2-4 years in marketing operations, preferably in a B2B SaaS or tech environment.
• Technical Know-How: Proficiency with marketing automation tools (e.g., HubSpot, Marketo, Pardot) and CRM platforms (e.g., Salesforce or HubSpot).
• Analytical Mindset: Ability to interpret complex data, identify trends, and communicate insights effectively.
• Optimization Skills: Hands-on experience with A/B testing, data segmentation, and campaign performance improvements.
• Project Management: Exceptional organizational skills and the ability to manage multiple projects in a fast-paced environment.

Why you will love to be a CloudTalker:

Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget

Flexibility:

🏖 Unlimited Paid Time Off
🎗️ Volunteering Days
⏳ Flexible working hours & hybrid work
🤩 Home office budget
💻 MacBook for work 

Well-being:
🏖Recharge Fridays once per quarter
🏋🏼‍♀️Fitness Allowance

Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise

What to expect from our hiring process:

1. Initial Chat: Interview with our Talent Acquisition team.
2. Role Deep Dive: Meet our Revenue Operations Director.
3. Case Study Interview: Showcase your expertise in a practical task.
4. Culture Call: Connect with our team to see if we’re the right fit for you

Are you ready to make an impact at CloudTalk and grow your career in a dynamic, fast-paced SaaS environment? We’d love to hear from you!

Apply now and be part of our journey to $100M ARR!

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.