Director of Operations

Our client founded in 1952, is a privately owned distributor, fabricator, and installer of construction products focusing on high-quality fencing and gate solutions for commercial and residential clients across Southern Texas. 

SOUTHWEST HOUSTON, MISSOURI CITY AREA HQ (Beltway 8 & Fort Bend Parkway)/HOUSTON OPERATIONS/SOUTHEAST TEXAS CUSTOMERS—The company employs 25 people and runs a single manufacturing plant at its headquarters. It has established itself as a market leader, recognized for its high-quality craftsmanship and outstanding customer service.

The Director of Operations will report to the President/Owner, who has been General Manager since 2007 and has 35 years of experience in construction. They will serve as a key member of the Executive Leadership Team (President, Director of Operations, Director of Finance/Controller, Director of Sales & Business Development). The Director of Operations oversees daily operations, optimizes processes, and manages resources to improve efficiency and profitability. This role demands a strong leader with expertise in construction product distribution, fabrication, and installation and the ability to develop and implement operational strategies for continuous improvement as the company grows.

• More than 10 years of experience in operations management, particularly in the construction, installation, fabrication, or distribution sectors.
• Demonstrated a history of enhancing operational efficiency and boosting profitability.
• Experience managing production and fabrication, installation, construction, or related settings.
• A solid understanding of project management, bidding processes, and job costing.
• Experience in CRM, preferably with BIGIN/Zoho, or other operational systems to improve business functions.
• Financial acumen and the ability to analyze financial reports, profit and loss, balance sheets, cash flow, and manage budgets.
• Understanding regulatory requirements, permits, and industry standards related to fencing and gates associated with constriction.
• Demonstrated exceptional leadership abilities encompassing team building, performance evaluation, accountability, and coaching experience.
• Must possess an entrepreneurial spirit and a competitive drive to succeed, be organized, and have strong time-management skills.

• OPERATIONAL LEADERSHIP & STRATEGY:
• Supervise daily business operations, including installation, project management, and logistics, and support customer relations.
• Develop and implement operational strategies that enhance revenue and profitability growth while maintaining high-quality construction standards and services.
• Maximize workflow efficiency in construction, fabrication, and installation processes to meet customer demand and improve margins.
• Oversee procurement, logistics, vendor negotiations, and inventory management to reduce costs and improve project outcomes execution.
• Drive ongoing improvement initiatives by making data-driven decisions to enhance operations and create and prepare operating procedures (SOPs).

• SALES & BUSINESS DEVELOPMENT SUPPORT:
• Collaborate closely with the Director of Sales & Business Development to align operational capabilities with sales objectives and market opportunities.
• Review bidding and estimating processes to ensure competitive and profitable proposals for commercial and residential projects.
• Contribute to developing pricing models and cost structures to enhance project profitability.
• Support the sales team by facilitating efficient project execution, from contract signing to the installation's completion.

• FINANCIAL & PERFORMANCE MANAGEMENT
• Collaborate with the Director of Finance/Controller to supervise budgets, control expenses, and improve financial projections.
• Monitor KPIs and operational metrics to identify trends and opportunities for improvement.
• Lead efforts to lower costs while maintaining quality in construction and installation services excellence.
• Supervise performance-profit-sharing and incentive programs to enhance team performance.

• TEAM LEADERSHIP & CULTURE
• Ensure safety, compliance, and regulatory standards to maintain a secure and compliant workforce.
• Ensure the company’s employees and sub-contractors are well-trained, motivated, and aligned with HFCO’s strategic goals.
• Develop succession plans and training programs to equip the next generation of leaders.
• Adhere to the employee handbook, reporting guidelines, and business plan—non-compete and confidentiality agreements.

• 401(k) Plan: Company match of up to 4% of your contributions.
• Health Insurance: 50% company-subsidized medical insurance for employees and their families dependents.
• Additional Coverage: Disability, dental, vision, and life insurance are available but not subsidized.
• Paid Time Off (PTO): 15 days of PTO annually, plus paid company holidays
• Vehicle Allowance: A monthly allowance of $500 to support business-related travel.
• Professional Development: $1,000 annual stipend for professional growth, which covers industry events, certifications, or training programs